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Question by leo s. · Jul 25, 2014 at 06:12 AM ·

Application Process Unavailable (Unexpected) VS. Application Process shutdown

Hello,

Can somebody answer this question please:

How does dynaTrace distinguish between the "Application Process Unavailable (Unexpected)"  incident type and orderly, "Application Process shutdown" one?

What are the criteria for that?

Thanks,

Leo

 

 

 

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Rajesh S.

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Answer by Leo S. · Jul 31, 2014 at 09:33 AM

Chirs/Ajey, thank you for your inputs.

Leo

 

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Answer by Ajeyprabhu P. · Jul 29, 2014 at 12:12 AM

 

Leo ... In other words, it will be helpful to configure Appl Process unavailable, because it will generate alert if the process gets crashed.    

According to me, Appl Process shutdown, might not be much useful, because it will be alerting for the Orderly shutdown, that we would be anyways aware of.

But it depends on your requirements.

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Answer by Chris S. · Jul 26, 2014 at 06:42 AM

 

Leo,

Application Process Unavailable (Unexpected) indicates that the process the agent was monitoring was forced to stop, in linux a kill command issued, the app crashed or the server was shutdown/rebooted/crashed.

When an application is gracefully shutdown the agent can see it perform the correct sequence of processes to cleanily shutdown the app.

Anything further we would need a developer to help explain.

 

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