dynaTrace 6.0 on Linux problems

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Question by Lam S. · Jul 29, 2014 at 07:12 PM ·

dynaTrace 6.0 on Linux problems

Hi All,

I got connection problem when using dynatrace 6.0 on linux.

dT client, server (front and backend), collector runs on the same OS, firewall is disabled. However, client got errors and keep saying double check the frontend service is up and running.

I used init.d/dynaTraceServer status to check and both services are running.

Anyone experienced this before?

many thanks.

Sylvian

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Answer 1 · 2014-07-31T00:57:39Z

Answer by Ramon F. · Jul 31, 2014 at 12:57 AM

A dumb question... but... I did this so..

You installed the 6.0 client or open the 5.6 and wait for the automatic update. Because the automatic update don't happen and I saw this connection error. I installed the client again, of course the 6.0, and everything is ok.

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Answer 2 · 2014-07-30T15:56:46Z

Answer by Dominik S. · Jul 30, 2014 at 03:56 PM

You are probably better off with a support case together with logfiles from the installation directory and from ~/.dynatrace for the client so we can take a closer look.

Thanks... Dominik

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dynaTrace 6.0 on Linux problems

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