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Question by amol k. · Aug 02, 2014 at 01:03 AM ·

Access Denied Error on Memory SnapShot Post Processing

Hi,

 

I'm getting error while post processing of memory snapshot.

 

Please suggest.

Regards,

Amol Khawre

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Answer by Andreas G. · Aug 04, 2014 at 06:06 AM

Can you look at your client as well as dynaTrace Server and Analysis Server log files? Is there any additional information in these log files about this problem?

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Answer by Markus B. · Aug 04, 2014 at 07:42 AM

The memory dump is created by the dynaTrace server. Post-processing is done by the dynaTrace analysis server. One possible explanation for this issue is that server and analysis server do not run with the same user ID.

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Answer by amol k. · Aug 05, 2014 at 11:34 PM

Thanks Marku. Analysis Server service was running with othe user its working now.

 

Amol

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