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Question by dynatrace.admins@pershing.com P. · Aug 23, 2014 at 03:28 AM ·

Dashboard Export to the External Server

Hi,

I am trying to export the Dashboard in form of report (xml,csv) to the external serve. Seems am unable to do that so, and i tried that with Scheduling it by means of Post process File. But in that also am getting the below error.

Done, Post-processor 'File Network Report Processor': Finished with error: Failed to process report for schedule 'Scheduled Report for Dashboard 'QA_Incidents_Dashboard''. Exception: jcifs.smb.SmbException: smb://test
java.net.UnknownHostException: test
    at jcifs.UniAddress.getAllByName(UniAddress.java:315)
    at jcifs.smb.SmbFile.getFirstAddress(SmbFile.java:862)
    at jcifs.smb.SmbFile.getAddress(SmbFile.java:822)
    at jcifs.smb.SmbFile.getType(SmbFile.java:1297)
    at jcifs.smb.SmbFile.exists(SmbFile.java:1408)
    at com.dynatrace.diagnostics.report.file.NetworkReportFileSaver.isNetFolderWritable(NetworkReportFileSaver.java:114)

And i can verify that the test folder is available in the server.

Could some one please help me.

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Answer by Dominik S. · Aug 25, 2014 at 10:35 PM

now the error message looks like the host you specified is not reachable, maybe you can verify first that your network share is reachable from the machine where dynaTrace Server runs?

 

Dominik.

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Answer by dynatrace.admins@pershing.com P. · Aug 25, 2014 at 10:32 PM

Thanks Dominik.. Its really helpful for me to clear the first obstacle but again stuck with connection error for that server.

Done, Post-processor 'File Network Report Processor': Finished with error: Failed to process report for schedule 'Scheduled Report for Dashboard 'QA_Incidents_Dashboard''. Exception: jcifs.smb.SmbException: Failed to connect: rsomtapcai01/10.232.70.245
jcifs.util.transport.TransportException: Connection in error
jcifs.util.transport.TransportException
java.net.ConnectException: Connection refused
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
    at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
    at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
    at java.net.Socket.connect(Socket.java:579)
    at jcifs.smb.SmbTransport.negotiate(SmbTransport.java:263)
    at jcifs.smb.SmbTransport.doConnect(SmbTransport.java:320)
    at jcifs.util.transport.Transport.run(Transport.java:241)
    at

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Answer by Dominik S. · Aug 23, 2014 at 07:08 AM

I think the smb-location needs to include the hostname first and then the name of a share on that machine. Or you can not use the \\-notation but rather a normal directory location.

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