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Question by Ashwin -. · Sep 02, 2014 at 07:25 PM ·

Incidents rules

Hi,

We have developed an incident dashboard with 3 incident rules.

Incident Rule 1  Severity level : Severe:

More than 100 .xhtml pages have breached 10 secs threshold

Incident Rule 2 Severity level: Severe or warning:

More than 80 .xhtml pages have breached 10 secs threshold  

Incident Rule 3 Severity level Informational:

More than 60 .xhtml pages have breached 10 secs threshold

The problem we are facing is if more than 100 URLs have breached , incident 1 and 2 are triggered.

PFA screenshots of incident rules.

How can we prevent this and only incident 1 should be triggered when more than 100 URLs are breaching?

Thanks and Regards,

Ashwin

 

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Answer by Ashwin -. · Sep 03, 2014 at 12:29 AM

Thanks Herwig, We will try it out !!

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Answer by Herwig R. · Sep 02, 2014 at 11:21 PM

Hi Ashwin,
If the incident rules work as described it is ok beause 100 > 80 > 60. One idea is to add a two additional measurements (lower than 80 / lower than 100). Add this measures as condition to the the incident (logical "AND" concatenated). E.g. for the second incident >=80 AND <=100 - than it should work as you like.

best, Herwig

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