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Question by Carlos S. · Sep 09, 2014 at 08:40 AM ·

ITCAM for SOA...and dT agents, can they co-exist?

Hi,
A large customer of us, has already ITCAM metrics for  a set of apps, and we are instrumenting dynaTrace agents.

 

They argue ITCAM and dTrace agents are trying to access the same metrics, same profiling info, etc...on a few app servers, can both solutions co-exist?

Or is it a requirement to remove ITCAM from such systems?

Thanks in advance,
Carlos. 

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Answer by Carlos S. · Sep 09, 2014 at 12:36 PM

Hi Jerry,

Thanks for taking the time to reply, this is useful indeed, I will convince their upper management to focus in our solution, since we provide end to end visibility across several technologies/tiers and they only have ITCAM for a few WebSphere, etc..nodes.

Thanks again Jerry,
Carlos. 

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Answer by Jerry L. · Sep 09, 2014 at 09:02 AM

I have had situations where they have functioned together and I have had a few where they did not work together.  It seemed to be dependent upon what type of instrumentation they had added in "additions" to the standard ITCAM startup argument.   Given the time necessary to figure it out.  Going forward my best practice would be to remove ITCAM.          

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