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Question by Anton G. · Sep 09, 2014 at 08:15 PM ·

Extended Email Plugin - Server Name in Caps

Hi there

We are using the Extended Email Plugin to Log Calls directly in CA Service Desk.  It cannot Parse HTML, so we are sending emails in Plain Text.  It also is having trouble to parse small caps and we need to send the Server name to them in CAPS. 

Is it possible to get the Affected Host Name in CAPITALS from a variable (like ${ALL_SERVER_NAMES})?  Currently it is only in small caps.

Thanks!

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Answer by Eugene T. · Sep 09, 2014 at 11:58 PM

Hi Anton,

Sure, we can make content of variables in CAPS. There will be a switch which will manage CAPS.

 Eugene.

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