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Question by Gomez H. · Oct 31, 2014 at 11:42 PM ·

Help to understand the support archive content (agents and platforms)

dt_suparch_platform_analyzer.php

If you have found yourself digging into a support archive structure looking for some agent and its logs, you will find useful this little tool I provide. It's a PHP script that reads the support archive content (once decompressed) and give you a CSV file with a summary of all agents info including:

  • name
  • version (build)
  • log path
  • host, ip address and port
  • os platform (and bits)
  • web platform (if any)
  • command line
  • system profile
  • agent group, and so on

Simply put the program in the root folder of the decompressed support archive, run it with php and you'll have the result in a file named agents_info.csv in the same folder. You can set the CSV separator in the program very easily too if you need it.

If you don't have PHP installed (Windows desktop i'm talking about), you can use XAMPP Lite (that is free and include it) from PortableApps.com without install anything. Here is the link: http://portableapps.com/apps/development/xampp

Currently the program only covers agents. The rest of the DT components (collector, server, etc.) is pending.

Of course, this program is not supported at all by Dynatrace or Compuware.

Please let me know any comment.

Note on Nov.25: I've updated the script with several fixes and the option to also look for info in other files.

 

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Jacob P.

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Answer by Anton G. · Nov 25, 2014 at 10:31 PM

Hi Herman

Thanks! This is very cool!  We have been searching for a way to get the Agent with it's os platform in a CSV for a while.  

Appreciate the effort!

Anton

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