UEM Issue - error:https://vms.peopleclick.com/dtagent55_b3_5301.js[357] Code: 0: Object doesn't support property or method 'isIE'
We just implemented UEM and seems to working but i notice this error message error:https://XXX.XXXXXXXXx.com/dtagent55_b3_5301.js[357] Code: 0: Object doesn't support property or method 'isIE'. Trying to figure out what causes this and how to resolve.
I have suddenly (last 3 days - no update to code or DT) started seeing a lot of
"http://www.XXXXXXXXXX.com/dtagent61_vxjnpr23t_7880.js[19]: TypeError: null is not an object (evaluating 'a.readyState'), user action:.."
Seems to be on Mobile Safari 6.0/7.0, Chrome Mobile 43.0, As this is only ticket i can find with the same error I posted here (I cannot see the open support ticket).
Any pointers?
Dear Andi ,
It was fixed this error after i upgrade to dT6.1.0.7880 , but the technical people inform me we have a new fixpack for dT6.0
To be honest with you , after upgrade to dT6.1 i have many errors related to script like.
1- Code: 0: 'childNodes.length' is null or not an object
2- TypeError: null is not an object (evaluating 'a.readyState'), user action:
i already opened a ticket SUPDT-4902
Regards
Abdel Mohsen
Please keep us posted on whether you found a solution on your problem
Thanks Andi for replying,
Actully i faced this issue on dynatrace 6.0.7150 ,when i select "AJAX Detection –> jQuery" from UEM setting .
, i don't know if this issue solved on 6.1 dynatrace, already i opend ticket on this .
Regards
Abdel Mohsen
Hi Abdel
JavaScript errors can change the way pages are rendered. If you have issues with the dynatrace javascript agent I have several options for you
a) upgrade to a newer version of dynatrace - you are on 5.5 in the moment. latest versions of dynatrace have a lot of improvements in that area
b) check which JavaScript Frameworks settings you have turned on/off in your UEM Settings. Make sure you really only have checked those boxes, e.g: jQuery, icefaces, ... that your application really uses
c) open a support ticket to get our engineering team have a look at this
Andi
Dear Andi ,
I faced same problem , this error captured by dynaTrace and i see it in Errors Dashlet , the browser using IE 10 .
Dose this problem impacting control rendering ? , becuase some controls in the page disappeared .
Regards
Abdel Mohsen
Hi Mark. Do you see this error in your local browser? Or is this an error captured by dynaTrace and you see it in the Errors DAshlet? If it is the errors dashlet - can you check which browsers are actually reporting this problem.
Sorry forgot to included, this on on a IIS7-5 .NET server.
