We just implemented UEM and seems to working but i notice this error message error:https://XXX.XXXXXXXXx.com/dtagent55_b3_5301.js[357] Code: 0: Object doesn't support property or method 'isIE'. Trying to figure out what causes this and how to resolve.
Answer by Matthew S. ·
I have suddenly (last 3 days - no update to code or DT) started seeing a lot of
"http://www.XXXXXXXXXX.com/dtagent61_vxjnpr23t_7880.js[19]: TypeError: null is not an object (evaluating 'a.readyState'), user action:.."
Seems to be on Mobile Safari 6.0/7.0, Chrome Mobile 43.0, As this is only ticket i can find with the same error I posted here (I cannot see the open support ticket).
Any pointers?
Answer by abdel s. ·
Dear Andi ,
It was fixed this error after i upgrade to dT6.1.0.7880 , but the technical people inform me we have a new fixpack for dT6.0
To be honest with you , after upgrade to dT6.1 i have many errors related to script like.
1- Code: 0: 'childNodes.length' is null or not an object
2- TypeError: null is not an object (evaluating 'a.readyState'), user action:
i already opened a ticket SUPDT-4902
Regards
Abdel Mohsen
Answer by abdel s. ·
Thanks Andi for replying,
Actully i faced this issue on dynatrace 6.0.7150 ,when i select "AJAX Detection –> jQuery" from UEM setting .
, i don't know if this issue solved on 6.1 dynatrace, already i opend ticket on this .
Regards
Abdel Mohsen
Answer by Andreas G. ·
Hi Abdel
JavaScript errors can change the way pages are rendered. If you have issues with the dynatrace javascript agent I have several options for you
a) upgrade to a newer version of dynatrace - you are on 5.5 in the moment. latest versions of dynatrace have a lot of improvements in that area
b) check which JavaScript Frameworks settings you have turned on/off in your UEM Settings. Make sure you really only have checked those boxes, e.g: jQuery, icefaces, ... that your application really uses
c) open a support ticket to get our engineering team have a look at this
Andi
Answer by abdel s. ·
Dear Andi ,
I faced same problem , this error captured by dynaTrace and i see it in Errors Dashlet , the browser using IE 10 .
Dose this problem impacting control rendering ? , becuase some controls in the page disappeared .
Regards
Abdel Mohsen
Answer by Andreas G. ·
Hi Mark. Do you see this error in your local browser? Or is this an error captured by dynaTrace and you see it in the Errors DAshlet? If it is the errors dashlet - can you check which browsers are actually reporting this problem.
JANUARY 15, 3:00 PM GMT / 10:00 AM ET