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Question by Albert M. · Nov 19, 2014 at 09:22 PM ·

Reset the whole server

Hello,

 

I am currently in the middle of Dynatrace trial, and I have messed a lot with it.

I would like to start from scratch - complete reset. How can I reset everything?

I don't want to see any agent requests that I've been monitoring so far.

 

Thank you!

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Answer by Andreas G. · Nov 20, 2014 at 02:55 AM

Once you get your system back to a state where you can analyze data feel free to share some of your data with me. We have a Share your PurePath program where I am happy to give you feedback on what I see in your captured data - plus - you can get some extended free trial license for your local workstation use

Andi

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Answer by Albert M. · Nov 19, 2014 at 10:48 PM

Exactly what I needed.

Very detailed answer.

Thanks for the solution of restarting only the captured data as well!

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Answer by Andreas G. · Nov 19, 2014 at 10:12 PM

With Reset you also mean to get rid of any previous configuration you did? So - really starting over just as if you would have a clear install?

If you want this type of "reset" then the easist is to stop the dynatrace server (shut down both server and frontend) and

#1) delete the files under INSTALLDIR/server/conf/profiles -> that will get rid of your System Profile Configurations, e.g: all your Agent Tiers, ...

#2) delete the directories and files under INSTALLDIR/sessions -> that will get rid of all currently recorded data

Then restart your server and frontend server. That should take care of that. If you just want to delete captured data you can just delete the files in point #2

Another optoin is of course to do a full uninstall - delete all remaining files in your installation directory and do a new install

hope that helps

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