Is an incident still exist in perfromance warehouse after violation ended?

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Question by Yc M. · Nov 25, 2014 at 05:56 AM ·

Is an incident still exist in perfromance warehouse after violation ended?

Hi There,

Is an incident still exist in perfromance warehouse after violation ended before it is agrregated?

Thanks

YC

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Answer 1 · 2014-11-27T06:44:52Z

Answer by Andreas G. · Nov 27, 2014 at 06:44 AM

That should be found in the Server Log file as the server executes the Action Plugins

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Answer 2 · 2014-11-27T06:19:55Z

Answer by Saad T. · Nov 27, 2014 at 06:19 AM

in case an incident failed to send an email , How Can I know that ? Is there a place that gives Incident action status ?

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Answer 3 · 2014-11-27T01:26:55Z

Answer by Andreas G. · Nov 27, 2014 at 01:26 AM

@Saad - infortunately thats not possible.

@YC - You can open the Incident Dashlet and set the timeframe filter to e.g: last week. You will still see every single incident. Just make sure that the incident dashlet also shows "already closed" incidents. You can right click on the Incident Dashlet and select "Edit Filter". You will find a tab called "Incidents" where you have to select to also see Incidents that have been confirmed (=closed)

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Saanjeith V. · Aug 13, 2015 at 04:32 PM 0

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@Andreas Grabner Are Incidents stored at the longest granularity?

Andreas G. ♦ Saanjeith V. · Aug 24, 2015 at 11:18 AM 0

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yes - they are stored in the performance warehouse just as all the other measures

Answer 4 · 2014-11-27T01:00:11Z

Answer by Saad T. · Nov 27, 2014 at 01:00 AM

Hi Andreas ,

Can we Create an incident based on incident already happened ? for instance if an incident failed to send an email for some reason , Can we build another incident based on sending failure ? and How Can we know if sending emails failed for an incident ?

Thanks ,

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Answer 5 · 2014-11-25T06:19:04Z

Answer by Yc M. · Nov 25, 2014 at 06:19 AM

Hi Andrea,

After aggregation, can I still find the start time ? How incidents are aggregated?

Thanks again

YC

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Answer 6 · 2014-11-25T06:04:03Z

Answer by Yc M. · Nov 25, 2014 at 06:04 AM

Thanks, Andreas.

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Answer 7 · 2014-11-25T05:59:06Z

Answer by Andreas G. · Nov 25, 2014 at 05:59 AM

Yes. The incidents are stored with full details (start, end, ...). You can always look back in time to see which incidents happened at which time

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Is an incident still exist in perfromance warehouse after violation ended?

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