Is an incident still exist in perfromance warehouse after violation ended?
Hi There,
Is an incident still exist in perfromance warehouse after violation ended before it is agrregated?
Thanks
YC
Yes. The incidents are stored with full details (start, end, ...). You can always look back in time to see which incidents happened at which time
Thanks, Andreas.
Hi Andrea,
After aggregation, can I still find the start time ? How incidents are aggregated?
Thanks again
YC
Hi Andreas ,
Can we Create an incident based on incident already happened ? for instance if an incident failed to send an email for some reason , Can we build another incident based on sending failure ? and How Can we know if sending emails failed for an incident ?
Thanks ,
@Saad - infortunately thats not possible.
@YC - You can open the Incident Dashlet and set the timeframe filter to e.g: last week. You will still see every single incident. Just make sure that the incident dashlet also shows "already closed" incidents. You can right click on the Incident Dashlet and select "Edit Filter". You will find a tab called "Incidents" where you have to select to also see Incidents that have been confirmed (=closed)
@Andreas Grabner Are Incidents stored at the longest granularity?
yes - they are stored in the performance warehouse just as all the other measures
in case an incident failed to send an email , How Can I know that ? Is there a place that gives Incident action status ?
That should be found in the Server Log file as the server executes the Action Plugins
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