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Question by Szabolcs G. · Nov 26, 2014 at 03:23 AM ·

Long sessions export times and timeouts

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Answer by Szabolcs G. · Nov 26, 2014 at 03:29 AM

I've been trying to export some saved sessions from our dynatrace server, but I haven't been able to successfully export multiple days at the same time. The network connection between dynatrace server and the client is through a WAN with limited speed. Therefor (with large sessions) I'm always getting a "ReadTimeout". The corresponding error message in the log is:

"

2014-11-25 16:57:17 SEVERE [Client] Export Session of 'ABC.dts' failed:
Read timed out: com.dynatrace.diagnostics.client.Client logSevere:1456
java.net.SocketTimeoutException: Read timed out

"

Is it possible to extend the client timeout value? I've looked through the configuration xml's of the client and I couldn't find anything that would resemble a timeout value of some sort...

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