Web Server get disappeared from transaction flow

Question

Question by Mohit N. · Dec 06, 2014 at 12:19 AM ·

Web Server get disappeared from transaction flow

Hi,

From last two days web server is not coming in transaction flow as it was coming before two days and we have not make any changes in client ,agent settings.

What may be the reason and how to check why this happens ?

Regards:

Mohit

0

10 |2000000 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

Answer 1 · 2014-12-06T01:34:37Z

Answer by Josh L. · Dec 06, 2014 at 01:34 AM

Hi Mohit,

A couple of things to check:

1.) Ensure the web server agent is connected and shows green in the Agents overview Dashlet

2.) Make sure your transaction flow is not filtering on any transactions that do not pass through the web server of interest.

3.) If the agent is connected properly and no filters are present in the transaction flow, check the agent group settings for this agent and make sure the web server sensor properties are set to 'active and start purepaths'.

Let us know if these steps help troubleshoot the issue.

Josh

0 Show 1 · Share

10 |2000000 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

Mohit N. · Dec 06, 2014 at 06:19 PM 0

Share

Hi Josh,

OK,let me check .

Mohit

Web Server get disappeared from transaction flow

1 Reply

How to get started

NAM 2019 SP5 is available

LIVE WEBINAR

Follow this Question

Forum Tags