Web Server get disappeared from transaction flow

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Question by Mohit N. · Dec 06, 2014 at 12:19 AM ·

Web Server get disappeared from transaction flow

Hi,

From last two days web server is not coming in transaction flow as it was coming before two days and we have not make any changes in client ,agent settings.

What may be the reason and how to check why this happens ?

Regards:

Mohit

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Answer 1 · 2014-12-06T01:34:37Z

Answer by Joshua L. · Dec 06, 2014 at 01:34 AM

Hi Mohit,

A couple of things to check:

1.) Ensure the web server agent is connected and shows green in the Agents overview Dashlet

2.) Make sure your transaction flow is not filtering on any transactions that do not pass through the web server of interest.

3.) If the agent is connected properly and no filters are present in the transaction flow, check the agent group settings for this agent and make sure the web server sensor properties are set to 'active and start purepaths'.

Let us know if these steps help troubleshoot the issue.

Josh

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Mohit N. · Dec 06, 2014 at 06:19 PM 0

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Hi Josh,

OK,let me check .

Mohit

Web Server get disappeared from transaction flow

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