Application Overview Monitored Business Transactions Not Working
I have a client that the out of box application overview isn't working for some of their system profiles. When clicking on an application from the App Overview screen there are no splittings shown for the out of box monitored business transaction "Web Page Requests". When opening the business transaction dashboard itself you can see the data just fine, so I know the issue isn't involved with the business transaction itself or any of the measures associated. When "Select monitored Business Transactions..." is pressed from within App Overview, I am ensured that the only BT selected is the "Web Page Requests" BT. To where in App Overview it shows "no data" but within the BT dashboard it shows all of the data.
Anyone else have this issue before?
Production 5.6.0.6174 (Custom Fixpack although I don't think it was working before this fixpack either)
Have you looked at that BT? Maybe it is no longer working because dT disabled it due to too many split values?
I have, there was a new application on-boarded into production this weekend and this also doesn't work. All of the business transactions are working fine, you can navigate to the BT within the cockpit and open the dashboard to see the working data.
In the system profiles, none of the BTs are reporting any errors.
Did you modify the BT in any way, e.g: Unchecking Response Time or Error Rate? Did you remove the Application splitting? Does it "Report into the Warehouse?" These are the mandatory settings in order to put it on the AppOverview
I wish I had, however like I said there was a brand new application thrown into production this week with a new system profile and that app doesn't work also.
Looking at this Application Overview not showing data for Web Page Requests
Was my first steps... Everything looks like out of box normal stuff. To my eyes nothing has changed and shouldn't have due to the fact I am the only one with the rights to do so. (So if anyone broke it, you can blame me haha)
Can you chart the response time, failure rate, count, ... measures of this BT in a regular chart?
Andreas,
When I exported the session to send to you. I imported it in a different computer not attached to any DT server. From there I am able to see everything is working fine. So, would you think it be a client issue or DT server issue with the report?
I would look at the client + server log files. and - i would probably open a support ticket
