• Forums
    • Public Forums
      • Community Connect
      • Dynatrace SaaS & Managed
        • Dynatrace SaaS & Managed Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Free Trial
        • AppMon & UEM Open Q&A
        • AppMon & UEM Plugins
      • Data Center RUM
        • DC RUM Open Q&A
        • Enterprise Synthetic Monitoring
      • Dynatrace Synthetic Monitoring
        • Dynatrace Synthetic Open Q&A
        • Dynatrace Synthetic EAP Feedback
      • Keynote Synthetic Monitoring
        • Keynote Synthetic Open Q&A
        • Keynote Synthetic EAP Feedback
      • BSM Open Q&A
      • Server Monitoring Open Q&A
      • Dynatrace Open Q&A en Español
  • Home /
  • Public Forums /
  • Application Monitoring & UEM /
  • AppMon & UEM Open Q&A /
avatar image
Question by Aftab a. · Dec 30, 2014 at 02:03 PM ·

DT agents are getting disconnected/connected again frequently

Hi All,

Some of java Agents are getting disconnected for brief period and then it connected automatically. This is happening very frequently. We do not see any shut/crash from application side.

Not sure if DTserver<->collector<-> agent communication is broken. It used to work pretty well before DT6 upgrade.

We are not noticing this issue with any of .net agent..

 

Comment

People who like this

0 Show 0
10 |2000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

1 Reply

· Add your reply
  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by Chris Z. · Dec 30, 2014 at 05:22 PM

Hello Aftab,

Agent connection issue could be caused by slow network connection.

First you could check the log files from collector and server to find out if there is any issue about collector buffer overload or connection issue.

Then you could also check what’s different between the agents which are working and not.

I also suggest opening a ticket from support page, and our expert will help you for investigation.

 

Thanks

Comment

People who like this

0 Show 0 · Share
10 |2000 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Your answer

Hint: You can notify a user about this post by typing @username

Up to 5 attachments (including images) can be used with a maximum of 52.4 MB each and 262.1 MB total.

Welcome the
Dynatrace Community Forums

Check out the Forum User Guide and Forum Guidelines to learn how to get started.

Community Member of the Month
August 2017

Announcing Dynatrace's Community Member of the Month for August 2017, Rick B.! Click here to read more!

Follow this Question

Answers Answers and Comments

2 People are following this question.

avatar image avatar image

Forum Tags

nginx upgrade java diagnostics dotnet docker 6.5 ios appmonsaas database sensor performance warehouse chart hybris integration 6.3+ service metrics web performance monitoring production incidents systemprofile transactionflow test automation measures business transaction migration php android javascript dashlet server monitoring purelytics nodejs 6.2 system profile splunk uem appmon reporting framework license appmon 7 mobile monitoring regex collector installation adk licensing messagebroker web services apache xml support iis plugin dashboard rest reports 7.0 mainframe 6.1 client configuration continuous delivery sensors security rest api web dashboard agent alerting 6.3 administration
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace SaaS & Managed
      • Dynatrace SaaS & Managed Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Free Trial
      • AppMon & UEM Open Q&A
      • AppMon & UEM Plugins
    • Data Center RUM
      • DC RUM Open Q&A
      • Enterprise Synthetic Monitoring
    • Dynatrace Synthetic Monitoring
      • Dynatrace Synthetic Open Q&A
      • Dynatrace Synthetic EAP Feedback
    • Keynote Synthetic Monitoring
      • Keynote Synthetic Open Q&A
      • Keynote Synthetic EAP Feedback
    • BSM Open Q&A
    • Server Monitoring Open Q&A
    • Dynatrace Open Q&A en Español