Need help to understand the numbers in Monitor dashboard.
Hello,
We started to run UEM (lot of fun... ;=D).
I see something strange. Look at the attached screenshot.
What exactly are three numbers surrounded with red color ?
If I suppose that there is a web application only used by end users's browsers, these three numbers shoud be equal ? Is it right ?
Excuse me in advance if it's a stupid question....
Kind regards
Dariusz
Hi
If the app is only used by a webbrowser all requests should come in from the User via the Browser. In your case we can also see the Web Request Entry Point and additonally to that it seems you have another entry point in the top left corner which is no longer visible.
But - lets concentrate on web. If you really say that every request comes to a browser it means that not all of these requests are linked to a UEM User Action and therefore show up as "regular" Web Requests. This can happen in case you use JavaScript frameworks we do not support out of the box and therefore we do not create User Actions. It could also be that your application executes e.g: AJAX Calls outside the context of a User Action. maybe a ticker or a periodic poll event. In that case these would also be regular Web Requests.
The easiest to find out what these requests are is by drilling from that Web Request icon to the actual Web Requests. You will then get to see which Web Requests dynatrace doesnt assign to an end users browser.
As for the total sum of these 3 highlighted numbers. Thats a very good question that we can probably only answer by looking at your data. Feel free to open a support ticket and share the session with our engineering team. I would also be interested to learning more about where there is such a big difference. It might be related with the fact that you have some of these web reuqests that originate from and end user - but are in fact not linked to a user action -> but thats just a guess
Andi
Hi Andi,
Yesss, now it's more clear for me.
So, the requests shown between the web browser and the application are only the requests resulting from user's actions ?
Other "special" requests (sync, poll,...), even if they are sent by the web browser, they are classified "web request" ?
If it's right, it explains the numbers shown, We use Vaadin framework.
I should check now with our development team why there are so much Vaadin calls. Perhaps it' normal ?
Now, what is the number shown beside Application green bar at the bottom ?
It's different too.
Regards
Dariusz
Community Member of the Month
September 2018
Announcing Dynatrace's Community Member of the Month for September 2018, Muthu P.! Click here to read more! Employee Member of the Month
September 2018
Announcing Dynatrace's Employee Member of the Month for September 2018, Kris Z.! Click here to read more! 
