Empty Visit Based Business Transaction
Hello,
I'm having an issue where Visit-Based BT's aren't returning any data. Diagnose User Experience > Visits works fine.
The BT is Active. It is not being stored in the Performance Warehouse, and it is not being Exported via HTTP.
I have no filters set on it. I have a single Result measure which is Visit Duration.
What am I doing wrong?
Thanks in advance for any help.
Cesar Quintana
Not sure if this is the case but one possibility is that the time interval you are looking is too short...BTs based on visit will show results only when a visit is marked 'complete'...a visit that is in progress wont be analyzed until it is complete...you can do one quick test, open the 'visits' dashlet and on the right hand corner of the dashlet select the 'custom query' (funnel icon) option, enter the keyword 'state' under the 'splitting' option...by doing so you will see whether visits are in 'completed' state or 'in progress' state...if you see a visit marked 'complete' then your BT should display result.
Also can you try to increase the time frame and verify?
Thanks Srikar. This is exactly what I needed. I was giving it too short of a time frame.
It turns out that the majority of our visits are over an hour, so setting the time filter at an hour wouldn't let the visits come through as they weren't complete.
Now, I have a follow up question: is there a way to view the start time and end time of the visit? I can't see any measure that would correlate to that.
Hi
For every Visit we capture start (=Timestamp of first user action) and end time (=timestamp of last user action). We also calculate Duration (=End-Start Time). Duration is something you can start. Start and End Time is visible in the Visits Dashlet for every single visitor
Andi
Is there a way to show Start Time and/or End Time in a BT?
What we are doing is generating a Business Transaction and exporting it to Flume, where the Flume file is them picked up and processed by some other analytics tool.
The problem is that I'm getting all the data that I need, except the Start Time of the Visit.
Start Time and End Time should be included automatically in the exported data, they're not included in the dimensions or values arrays but as their own nodes in the data. They may look like Java Epoch times so you may need to cast them with whatever analytics tool you're using
Hope that helps,
Rick B
FYI: Here is the list of all data points that are exported by default: Real Time Business Transactions Feed#MessageFormat
