Incident on passing transactions

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Question by Jurgen R. · Jan 15, 2015 at 08:35 PM ·

Incident on passing transactions

Hi,

In the "Application Process" overview the 'Passing Transaction" are displayed. See screenshot:

I want an email alert when there are no passing transactions during 5 minutes. I've been searching this measure, but didn't find it. I tried with the measure 'web requests' > 'Number of requests'. But this only works for the GUI server. The WSP server, which handles the web services, seems not be making a measure point when it's 0.

Regards

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Answer 1 · 2015-01-16T00:12:37Z

Answer by Andreas G. · Jan 16, 2015 at 12:12 AM

Hi

Thats a very interesting question - and probably not that obvious to find. There is a measure called "Tier Subpaths - Count Backend". It counts the number of PurePaths that pass on one of the backend tiers (Java, .NET, PHP, ...) and splits it by Agent. You should be able to use that measure for your Incident

Andi

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Answer 2 · 2015-02-03T01:05:55Z

Answer by Jurgen R. · Feb 03, 2015 at 01:05 AM

I installed the plugin Measure Availability Plugin to resolve this problem, but I'm still searching on how this must be configured. Can you help me with this?

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Answer 3 · 2015-01-16T19:42:51Z

Answer by Wolfgang G. · Jan 16, 2015 at 07:42 PM

Which version of Dynatrace are you using? I think this particular capability was only introduced in Dynatrace 6.

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Jurgen R. · Jan 16, 2015 at 08:20 PM 0

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I'm currently using dynaTrace 6.1 in test environment and dynaTrace 6.0 in production environment. I'm implementing the incident in dynaTrace 6.1, but with the purpose to put this afterwards in production (6.0).

Answer 4 · 2015-01-16T02:14:40Z

Answer by Andreas G. · Jan 16, 2015 at 02:14 AM

Thats correct - but the measure itself doesnt produce any values. However - for your Incident you can choose the Aggregation "Count" for that Meausre and set the lower severe threshold of 0. This will then trigger the incident incase there are NO (Count <= 0) values generated by that measure

Andi

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Jurgen R. · Jan 16, 2015 at 06:52 PM 0

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I've changed the aggregation, but it still doesn't generate the incident. Some screenshots:

The measure:

In the details pane, the measure is created and calculated for each application and agent
The incident rule:

Thanks for your assistance!

Answer 5 · 2015-01-16T00:44:10Z

Answer by Jurgen R. · Jan 16, 2015 at 12:44 AM

Thanks for the feedback!

I still have the problem that when there are no passing transactions this measure doesn't put the 0 points on the chart:

The consequence is that the incident doesn't get triggered for the treshold lower or equal 0.

What can I do about this?

Regards

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Incident on passing transactions

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