User Action Classification
Hello Everyone
I have a question about User Action. Please see the picture below.
There are three type 1)click on 2) Loading of Page 3) Web Requests
I know "click on " is user click on button or a link, but what kind of action will be classified in Loading of Page and Web Request?
Hi
Loading of Page XYZ means that the browser loaded this URL because you either entered that URL in the browser toolbar or somehow else the browser was instructed to load that URL which was not triggered by a click on a link, e.g: Refresh Page (F5).
The "6 Web Request" are so alled "orphaned web requests". It means that the browser requested URLs and dynatrace captured 6 Server-Side PurePaths. But - the dynaTrace JavaScript agent didnt capture an actual user action in the same timeframe. This could happen becuase either you are using a JavaScript Framework that is not supported, you havent select all the JavaScript frameworks in the UEM Settings in the System Profile that we support (jQuery, AngularJS, ..) or these calls are executed asynchronously in the back and there is actually no user action for it, e.g: "news banners that get polled in the background".
More information on that can also be found here: Visits
You can right click on "6 Web Requests" and drill to these PurePaths. Based on the PurePaths and the URLs you might be able to figure out whether these are backend async AJAX Calls that cannot be linked to a real user interaction - OR - whether they are triggered by your JavaScript code but eitehr you havent enabled support for that JavaScript framework in your System Profile -> UEM Settings or you are using a JavaScript framework that we do not support out-of-the-box.
Andi
EMEA Community Member of the Month - November 2018
Announcing Dynatrace's EMEA Community Member of the Month for November 2018, Mathieu C.! Click here to read more! LATAM Community Member of the Month - November 2018
Announcing Dynatrace's LATAM Community Member of the Month for November 2018, Rene S.! Click here to read more! 