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Question by Xiaoping L. · Jan 20, 2015 at 01:41 PM ·

Drilling down to visits from same web requests/purepath not always available

Hi All,

When i filter out same web requests or purepath and right click on different records, the visits/user actions/user action purepath option is not always available, why?

Attached a session file that contains two purepaths, one can drill down to visits while the other one cannot. Drilling from PP to Visits.dts

Xiaoping

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Answer by Xiaoping L. · Jan 27, 2015 at 10:10 AM

Hi Andi,

Here is the exported visits Drilling from PP to Visits(exported visits).dts.  I found that in the visit where you cannot drill down from the PP, the 'purchase/checkout' web request is orphaned, guess that's the reason, however, is this due to similar reasons as the css reference?

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Answer by Andreas G. · Jan 27, 2015 at 12:31 AM

Hi. I looked at your session. Can you do me a favor and try to export the whole visit and not just the two PurePaths? There are several reasons why we might not correctly capture a certain User Action PurePath or why we not correctly link the Server-Side PurePath to an existing User Actions. Sending over another session that contains the full visit makes it easier to analyze the situation

Andi

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