Hi All,
When i filter out same web requests or purepath and right click on different records, the visits/user actions/user action purepath option is not always available, why?
Attached a session file that contains two purepaths, one can drill down to visits while the other one cannot. Drilling from PP to Visits.dts
Xiaoping
Answer by Xiaoping L. ·
Hi Andi,
Here is the exported visits Drilling from PP to Visits(exported visits).dts. I found that in the visit where you cannot drill down from the PP, the 'purchase/checkout' web request is orphaned, guess that's the reason, however, is this due to similar reasons as the css reference?
Answer by Andreas G. ·
Hi. I looked at your session. Can you do me a favor and try to export the whole visit and not just the two PurePaths? There are several reasons why we might not correctly capture a certain User Action PurePath or why we not correctly link the Server-Side PurePath to an existing User Actions. Sending over another session that contains the full visit makes it easier to analyze the situation
Andi
JANUARY 15, 3:00 PM GMT / 10:00 AM ET