Hi,
my dynatrace version is 5.6.0.6094, we've installed a web server agent in IIS Server with 3 web site. We've follow the notes in the manual of dynatrace. But when we start the agent service, in the log appear this message:
Severe [native] Rejecting slave agent due to a shared memory mismatch – a slave agent (id: 383373482) using E:/Aplicaciones/DynatraceES/agent/conf//dynaTraceWebServerSharedMemory is attempting registration on a master agent using E:\Aplicaciones\DynatraceES\agent\conf\dynaTraceWebServerSharedMemory
We don't see any pure path and the transacction flow is empty.
Thank you in advanced
Carmen
Answer by Andreas G. ·
This error means that there is a version mismatch between the Web Server Agent Service and the Modules loaded into your Apache. Did you recently update dynaTrace to a different version? Or maybe applied a FixPack you received from Support?
JANUARY 15, 3:00 PM GMT / 10:00 AM ET