Error in web server agent (multiple web site)

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Question by Carmen L. · Jan 22, 2015 at 08:28 PM ·

Error in web server agent (multiple web site)

Hi,

my dynatrace version is 5.6.0.6094, we've installed a web server agent in IIS Server with 3 web site. We've follow the notes in the manual of dynatrace. But when we start the agent service, in the log appear this message:

Severe [native] Rejecting slave agent due to a shared memory mismatch – a slave agent (id: 383373482) using E:/Aplicaciones/DynatraceES/agent/conf//dynaTraceWebServerSharedMemory is attempting registration on a master agent using E:\Aplicaciones\DynatraceES\agent\conf\dynaTraceWebServerSharedMemory

We don't see any pure path and the transacction flow is empty.

Thank you in advanced

Carmen

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Answer 1 · 2015-01-23T02:35:56Z

Answer by Andreas G. · Jan 23, 2015 at 02:35 AM

This error means that there is a version mismatch between the Web Server Agent Service and the Modules loaded into your Apache. Did you recently update dynaTrace to a different version? Or maybe applied a FixPack you received from Support?

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Error in web server agent (multiple web site)

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