• Forums
    • Public Forums
      • Community Connect
      • Dynatrace
        • Dynatrace Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Open Q&A
      • Network Application Monitoring
        • NAM Open Q&A
  • Home /
  • Public Forums /
  • Application Monitoring & UEM /
  • AppMon & UEM Open Q&A /
avatar image
Question by David L. · Jan 29, 2015 at 04:04 AM ·

Incidents - Ignore "all-agents" metric

Hi,

I've set up an incident for when our database queries take longer than 20 seconds to run.

The incident uses a "Threshold Violation Count" measure for a "20 seconds queries" measure, because I want to alarm only if 2 queries satisfy the condition on the same minute.

It works ok, except I've noticed that when 2 agents/applications each have 1 slow query, I'll get an incident saying "all-agents" had 2 or more queries, and I only want incidents per application/agent, I don't want to sum them all.

Is there any way to remove this "all-agents" incident?

 

Thanks

Comment

People who like this

0 Show 0
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

1 Reply

  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by Thomas L. · Jan 30, 2015 at 02:48 AM

Within the incident, you can edit the measure you added. You can then go to the details tab to change what the measure calculates for. You can make it so the measure only calculates for specific applications/agent groups. If you are using an out-of-the-box measure for this incident, you may want to create a new measure since you'll be editing the details.

Comment

People who like this

0 Show 5 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image David L. · Jan 30, 2015 at 04:27 AM 0
Share

I don't think this solves the issue, won't it still calculate the aggregate value for all the applications/agents I select?

avatar image Kyle K. David L. · Jan 30, 2015 at 04:39 AM 0
Share

My guess here would be to create a separate measure for each agent and the or those measures together when creating your incident. Hope this helps get you closer to what you need.

Kyle

avatar image Thomas L. David L. · Jan 30, 2015 at 05:14 AM 0
Share

Oh, sorry. I misread you text. You're correct, the way I suggested would be for just one application/agent group.

I think the way Kyle suggested would work though.

avatar image David L. Thomas L. · Jan 30, 2015 at 06:06 AM 0
Share

Thanks guys, since we have over 60 applications I will consider my request not feasible, having 60 extra measures for each incident that follows this pattern would be a Workaround-oriented programming technique.

avatar image Kyle K. David L. · Jan 30, 2015 at 07:56 AM 0
Share

If no one else has any suggestions for you other than this work around I would recommend posting something on the Product Feedback and Enhancement Requests forum to see if other people are having a similar issue.

How to get started

First steps in the forum
Read Community User Guide
Best practices of using forum

NAM 2019 SP5 is available


Check the RHEL support added in the latest NAM service pack.

Learn more

LIVE WEBINAR

"Performance Clinic - Monitoring as a Self Service with Dynatrace"


JANUARY 15, 3:00 PM GMT / 10:00 AM ET

Register here

Follow this Question

Answers Answers and Comments

3 People are following this question.

avatar image avatar image avatar image

Forum Tags

dotnet mobile monitoring load iis 6.5 kubernetes mainframe rest api dashboard framework 7.0 appmon 7 health monitoring adk log monitoring services auto-detection uem webserver test automation license web performance monitoring ios nam probe collector migration mq web services knowledge sharing reports window java hybris javascript appmon sensors good to know extensions search 6.3+ server documentation easytravel web dashboard kibana system profile purelytics docker splunk 6.1 process groups account 7.2 rest dynatrace saas spa guardian appmon administration production user actions postgresql upgrade oneagent measures security Dynatrace Managed transactionflow technologies diagnostics user session monitoring unique users continuous delivery sharing configuration alerting NGINX splitting business transaction client 6.3 installation database scheduler apache mobileapp RUM php dashlet azure purepath agent 7.1 appmonsaas messagebroker nodejs 6.2 android sensor performance warehouse
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace
      • Dynatrace Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Open Q&A
    • Network Application Monitoring
      • NAM Open Q&A