Visit search - Unable to find visits by Region
Hi,
I have several Visits from Quebec. Please see below:
I then type "Quebec" in the Search window as per the below picture:
I find no visits. According to the guideline of dynaTrace, I should be able to search for cities, regions, countries and continents. So why doesn't dynaTrace return all the visits from Quebec region although those are in the list, please?
My dynaTrace version is 5.6. Thanks,
Daniele
Hi - Just to add that this applies to all the Region fields. If I searched for Ontario dynaTrace would return nothing although visits from Ontario are in the list.
It does appear that Region searches do not work, but have you tried the workaround of using a filter of Region = "Ontario" instead (using the small filter icon on the top right of the visits dashlet)?
Thanks David for your reply. I have kind of a 30-minute refresher in the afternoon to tell the guys how to use the Search tool (I mean, the search window you get when you click on the magnifier icon). This morning I have made some tests and found that Location field doesn't work for regions.
I am gonna try the filter you're talking about later on and let you know if I have issues with that, too.
Daniele
I replicated your issue and tried the Ontario search using the filter and had success, so I am pretty confident it will be a good workaround for you.
Hi David,
when I use the filter in the way you suggested everything goes fine. That is, I can filter by Region. That's a good workaround.
Thanks, Daniele.
