Plupload JavaScript component not captured by dynaTrace

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Question by Mikael B. · Feb 26, 2015 at 08:35 PM ·

Plupload JavaScript component not captured by dynaTrace

We are using a component called as Plupload to upload files but that content is not captured by dynaTrace. Any ideas why? These are our UEM settings:

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Answer 1 · 2015-02-27T00:18:41Z

Answer by Mikael B. · Feb 27, 2015 at 12:18 AM

Maybe I should open a case with support to get help?

Edit: Actually I will open a support case and post back to the forum whenever I know more.

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Andreas G. ♦ · Mar 03, 2015 at 01:18 AM 0

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Hi Mikael. Yes - a support ticket might be the best option here. The Forum is the "first level of support". If something doesnt get answered here it is up to the support team that handles the support tickets.

Please keep us posted

andi

Answer 2 · 2015-02-26T22:40:36Z

Answer by Andreas G. · Feb 26, 2015 at 10:40 PM

Hi Mikael

Which dT version are you running on this environment? I assume you have checked our support for jQuery & Angular? Also - can you test "Basic XHR Detection" and see if that gives you more user actions?

Andi

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Mikael B. · Feb 26, 2015 at 11:02 PM 0

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Hi Andi,

We are now running 6.1 with the latest fixpacks in all our test environments and production.

Checkboxes are checked although Angular was not when I took the screenshot.

Basic XHR Detection is turned on with no change in behavior as far as I can see.

Kind regards

Micke

Answer 3 · 2015-02-26T21:46:08Z

Answer by Reinhard W. · Feb 26, 2015 at 09:46 PM

How is the upload actually done by the framework? Is it a POST? Do you see backend PurePaths for the file upload? Are clicks to commit the upload captured?

Likely it's complete custom implementation?

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Mikael B. · Feb 26, 2015 at 10:01 PM 0

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Hi,

Thanks for the quick reply. Yes it is a regular POST with the file contents in the body, i.e. nothing special. Clicks are not captured, but PurePaths on the backend are. That will for sure help our troubleshooting of slow file uploads that we are investigating.

Why are the clicks not captured? I've noticed that a lot of UI elements interaction (clicks) are not there. Is it because of the technology we use? Mainly jQuery.

Plupload JavaScript component not captured by dynaTrace

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