• Forums
    • Public Forums
      • Community Connect
      • Dynatrace
        • Dynatrace Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Open Q&A
      • Network Application Monitoring
        • NAM Open Q&A
  • Home /
  • Public Forums /
  • Application Monitoring & UEM /
  • AppMon & UEM Open Q&A /
avatar image
Question by Mikael B. · Feb 26, 2015 at 08:35 PM ·

Plupload JavaScript component not captured by dynaTrace

We are using a component called as Plupload to upload files but that content is not captured by dynaTrace. Any ideas why? These are our UEM settings:

 

Comment

People who like this

0 Show 0
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

3 Replies

  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by Mikael B. · Feb 27, 2015 at 12:18 AM

Maybe I should open a case with support to get help?

Edit: Actually I will open a support case and post back to the forum whenever I know more.

Comment

People who like this

0 Show 1 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image Andreas G. ♦ · Mar 03, 2015 at 01:18 AM 0
Share

Hi Mikael. Yes - a support ticket might be the best option here. The Forum is the "first level of support". If something doesnt get answered here it is up to the support team that handles the support tickets.

Please keep us posted

andi


 

avatar image

Answer by Andreas G. · Feb 26, 2015 at 10:40 PM

Hi Mikael

Which dT version are you running on this environment? I assume you have checked our support for jQuery & Angular? Also - can you test "Basic XHR Detection" and see if that gives you more user actions?

Andi

Comment

People who like this

0 Show 1 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image Mikael B. · Feb 26, 2015 at 11:02 PM 0
Share

Hi Andi,

We are now running 6.1 with the latest fixpacks in all our test environments and production.

Checkboxes are checked although Angular was not when I took the screenshot.

Basic XHR Detection is turned on with no change in behavior as far as I can see.

Kind regards

Micke

avatar image

Answer by Reinhard W. · Feb 26, 2015 at 09:46 PM

How is the upload actually done by the framework? Is it a POST? Do you see backend PurePaths for the file upload? Are clicks to commit the upload captured?

Likely it's complete custom implementation?

Comment

People who like this

0 Show 1 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image Mikael B. · Feb 26, 2015 at 10:01 PM 0
Share

Hi,

Thanks for the quick reply. Yes it is a regular POST with the file contents in the body, i.e. nothing special. Clicks are not captured, but PurePaths on the backend are. That will for sure help our troubleshooting of slow file uploads that we are investigating.

Why are the clicks not captured? I've noticed that a lot of UI elements interaction (clicks) are not there. Is it because of the technology we use? Mainly jQuery.

How to get started

First steps in the forum
Read Community User Guide
Best practices of using forum

NAM 2019 SP5 is available


Check the RHEL support added in the latest NAM service pack.

Learn more

LIVE WEBINAR

"Performance Clinic - Monitoring as a Self Service with Dynatrace"


JANUARY 15, 3:00 PM GMT / 10:00 AM ET

Register here

Follow this Question

Answers Answers and Comments

1 Person is following this question.

avatar image

Forum Tags

dotnet mobile monitoring load iis 6.5 kubernetes mainframe rest api dashboard framework 7.0 appmon 7 health monitoring adk log monitoring services auto-detection uem webserver test automation license web performance monitoring ios nam probe collector migration mq web services knowledge sharing reports window java hybris javascript appmon sensors good to know extensions search 6.3+ server documentation easytravel web dashboard kibana system profile purelytics docker splunk 6.1 process groups account 7.2 rest dynatrace saas spa guardian appmon administration production user actions postgresql upgrade oneagent measures security Dynatrace Managed transactionflow technologies diagnostics user session monitoring unique users continuous delivery sharing configuration alerting NGINX splitting business transaction client 6.3 installation database scheduler apache mobileapp RUM php dashlet azure purepath agent 7.1 appmonsaas messagebroker nodejs 6.2 android sensor performance warehouse
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace
      • Dynatrace Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Open Q&A
    • Network Application Monitoring
      • NAM Open Q&A