Plupload JavaScript component not captured by dynaTrace
We are using a component called as Plupload to upload files but that content is not captured by dynaTrace. Any ideas why? These are our UEM settings:
How is the upload actually done by the framework? Is it a POST? Do you see backend PurePaths for the file upload? Are clicks to commit the upload captured?
Likely it's complete custom implementation?
Hi,
Thanks for the quick reply. Yes it is a regular POST with the file contents in the body, i.e. nothing special. Clicks are not captured, but PurePaths on the backend are. That will for sure help our troubleshooting of slow file uploads that we are investigating.
Why are the clicks not captured? I've noticed that a lot of UI elements interaction (clicks) are not there. Is it because of the technology we use? Mainly jQuery.
Hi Mikael
Which dT version are you running on this environment? I assume you have checked our support for jQuery & Angular? Also - can you test "Basic XHR Detection" and see if that gives you more user actions?
Andi
Hi Andi,
We are now running 6.1 with the latest fixpacks in all our test environments and production.
Checkboxes are checked although Angular was not when I took the screenshot.
Basic XHR Detection is turned on with no change in behavior as far as I can see.
Kind regards
Micke
Maybe I should open a case with support to get help?
Edit: Actually I will open a support case and post back to the forum whenever I know more.
Hi Mikael. Yes - a support ticket might be the best option here. The Forum is the "first level of support". If something doesnt get answered here it is up to the support team that handles the support tickets.
Please keep us posted
andi
Welcome the
Dynatrace Community Forums
Check out the Forum User Guide and Forum Guidelines to learn how to get started.Community Member of the Month
September 2017
Announcing Dynatrace's Community Member of the Month for September 2017, Tarun A.! Click here to read more! 