community.compuwareapm.com is incredibly slow

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Question by matt S. · Mar 21, 2015 at 04:18 AM ·

community.compuwareapm.com is incredibly slow

There are times it takes over a minute to get the page to load

I thought it was an isolated incident just the other day but its painfully slow today too

At times it's fine but other times its practically unusable

This editor acts very odd too, it doesn't work for me in chrome

I'm in IE now and the period button does not work

comma ,,,,,,,,,,

period

nothing

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Answer 1 · 2015-03-21T05:41:46Z

Answer by matt S. · Mar 21, 2015 at 05:41 AM

I'm running Version 41.0.2272.89 m

Thanks for looking at it. It's working ok at the moment

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Answer 2 · 2015-03-21T04:39:49Z

Answer by matt S. · Mar 21, 2015 at 04:39 AM

Hey Andreas,

Nice seeing you at Wayfair in Boston a month or so ago, I missed getting my cool dynatrace shirt though.

#1 The slowness is across both browsers. I have chrome as my default so I clicked on this link to see your response to my other question

Re: Odd behaviour setting up a collector

And it took a very long time and didn't render correctly in that it looked like the style sheet was completely missing. I then started a new posting, entered the title and waited for the cursor to show in the body but then remembered it doesnt work in chrome and switched over to IE.

Over in IE I'm running version 11 and its the standard install with no add on's.

Maybe its caching but I can get to that link fine now, it opens quickly. It just seems like the first request take a long time.

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Ron D. · Mar 21, 2015 at 05:00 AM 0

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Hi Matt,

Thanks for the feedback. I'm the product manager for the tools that make up the Dynatrace Community. In the background, we are working on an upgrade to the Community software as well as the hardware to be rolled out shortly. We should see more performance improvements after the roll out.

As andreas.grabner@dynatrace.com said, we are investigating this slowness matter and any feedback from the community is valuable. Thanks for sharing your IE version.

What build of Chrome are you running? I've been able to intermittently reproduce the errors in Chrome, but they change between builds(all version 41), it seems.

Answer 3 · 2015-03-21T04:27:42Z

Answer by Andreas G. · Mar 21, 2015 at 04:27 AM

Hi Matt

Thanks for reporting this issue. We are aware of one problem in Chrome that our team is actively investigating. I am using IE every day and havent yet experienced problems with the editor but I have heard things like this in the past. You would help us by answering the following questions

#1: does the slowness happen on all browsers or just IE?

#2: which exact version of IE do you run and do you run any special browser plugins, e.g: script blockers, skype, ...

Andi

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community.compuwareapm.com is incredibly slow

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