• Forums
    • Public Forums
      • Community Connect
      • Dynatrace
        • Dynatrace Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Open Q&A
      • Network Application Monitoring
        • NAM Open Q&A
  • Home /
  • Public Forums /
  • Application Monitoring & UEM /
  • AppMon & UEM Open Q&A /
avatar image
Question by Jalpesh S. · Apr 07, 2015 at 03:39 PM ·

Response time mismatch in User Action purepath

Hi Team,

 

We have observed that server time around 700 ms but when we expand that User Action purepath then one of component taking more than 4000 ms .

Please find attached snapshot.

 

Please help me.

 

Regards,

Jalpesh Shelar

 

Comment

People who like this

0 Show 0
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

3 Replies

  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by Andreas G. · Apr 08, 2015 at 09:52 PM

Response Time is the time perceived by the end user - so - it is the time we capture from start to end of the action. It DOES NOT include server-side asynchronous activity as this does not impact the end users response time / user experience

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image

Answer by Jalpesh S. · Apr 08, 2015 at 03:59 PM

Hi Reinhard ,

 

It's showing total response time as 1276 ms,but one of request taking 4 seconds.

Does total response time including asynchronous processing time or not?

 

Regards,

Jalpesh Shelar

 

 

Comment

People who like this

0 Show 1 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image Reinhard W. · Apr 08, 2015 at 11:37 PM 0
Share

Response time is the rendering the user experiences. If you have a asynchronous call (e.g. some timer action) it can of course be smaller than the other (timed) actions.

avatar image

Answer by Reinhard W. · Apr 07, 2015 at 05:13 PM

Well, if the serverside Execution of this specific request takes 700ms but on the client side (the User Action) plus any asynchronous processing takes 4 seconds then this could mean:

a) the transfer of the data responded by the server takes a significant time (network time)
b) there is client side processing of the data returned that takes 4s to complete

You can check the request/response size in the details of that request, or if you suspect extensive processing on the client side use a browser agent to analyze javascript execution.

 Reinhard

Comment

People who like this

0 Show 1 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image Carlos S. · Apr 09, 2015 at 02:36 AM 0
Share

Hi Jalpesh, Reinhard,

Very useful insights, actually I have a similar scenario, but since I'm a bit "obsessive" some times, I was sitting there in front of the browser, and experienced that the user had actually to wait for over 40 seconds (in my example) to "notice/experience" anything on his side:

https://community.compuwareapm.com/community/pages/viewpage.action?pageId=186524017

Our customer can actually look at the purepath / web request + context info, and dig deeper on the 45 seconds.

But if you look at the Visits, or User Actions dashboards/perspective, it is a bit misleading, in my humble opinion of course.

Thanks for reading through,

Carlos. 

 

How to get started

First steps in the forum
Read Community User Guide
Best practices of using forum

NAM 2019 SP5 is available


Check the RHEL support added in the latest NAM service pack.

Learn more

LIVE WEBINAR

"Performance Clinic - Monitoring as a Self Service with Dynatrace"


JANUARY 15, 3:00 PM GMT / 10:00 AM ET

Register here

Follow this Question

Answers Answers and Comments

1 Person is following this question.

avatar image

Forum Tags

dotnet mobile monitoring load iis 6.5 kubernetes mainframe rest api dashboard framework 7.0 appmon 7 health monitoring adk log monitoring services auto-detection uem webserver test automation license web performance monitoring ios nam probe collector migration mq web services knowledge sharing reports window java hybris javascript appmon sensors good to know extensions search 6.3+ server documentation easytravel web dashboard kibana system profile purelytics docker splunk 6.1 process groups account 7.2 rest dynatrace saas spa guardian appmon administration production user actions postgresql upgrade oneagent measures security Dynatrace Managed transactionflow technologies diagnostics user session monitoring unique users continuous delivery sharing configuration alerting NGINX splitting business transaction client 6.3 installation database scheduler apache mobileapp RUM php dashlet azure purepath agent 7.1 appmonsaas messagebroker nodejs 6.2 android sensor performance warehouse
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace
      • Dynatrace Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Open Q&A
    • Network Application Monitoring
      • NAM Open Q&A