Hi Team,
We have observed that server time around 700 ms but when we expand that User Action purepath then one of component taking more than 4000 ms .
Please find attached snapshot.
Please help me.
Regards,
Jalpesh Shelar
Answer by Andreas G. ·
Response Time is the time perceived by the end user - so - it is the time we capture from start to end of the action. It DOES NOT include server-side asynchronous activity as this does not impact the end users response time / user experience
Answer by Jalpesh S. ·
Hi Reinhard ,
It's showing total response time as 1276 ms,but one of request taking 4 seconds.
Does total response time including asynchronous processing time or not?
Regards,
Jalpesh Shelar
Response time is the rendering the user experiences. If you have a asynchronous call (e.g. some timer action) it can of course be smaller than the other (timed) actions.
Answer by Reinhard W. ·
Well, if the serverside Execution of this specific request takes 700ms but on the client side (the User Action) plus any asynchronous processing takes 4 seconds then this could mean:
a) the transfer of the data responded by the server takes a significant time (network time)
b) there is client side processing of the data returned that takes 4s to complete
You can check the request/response size in the details of that request, or if you suspect extensive processing on the client side use a browser agent to analyze javascript execution.
Reinhard
Hi Jalpesh, Reinhard,
Very useful insights, actually I have a similar scenario, but since I'm a bit "obsessive" some times, I was sitting there in front of the browser, and experienced that the user had actually to wait for over 40 seconds (in my example) to "notice/experience" anything on his side:
https://community.compuwareapm.com/community/pages/viewpage.action?pageId=186524017
Our customer can actually look at the purepath / web request + context info, and dig deeper on the 45 seconds.
But if you look at the Visits, or User Actions dashboards/perspective, it is a bit misleading, in my humble opinion of course.
Thanks for reading through,
Carlos.
JANUARY 15, 3:00 PM GMT / 10:00 AM ET