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Question by Pierret D. · May 04, 2015 at 07:03 PM ·

When i started the z/OS started task zDCMEPC, i hadthe following problems. (apologizes for the great number of lines)

When i started the z/OS started task zDCMEPC, i have the following problems. (apologizes for the great number of lines)

Please, can you help me ?

Gratefully yours, 

 

JOB MSGLEVEL=1                                                              

EXEC ZDCMEPC                                                                

B ORIGIN FROM GROUP=ANYLOCAL, DSP=SR , DEVICE=STC     , 0000                

--- IAT6853 THE CURRENT DATE IS MONDAY,    04 MAY 2015 ----                 

AT4401  LOCATE FOR STEP=ZDCMAIN  DD=STEPLIB  DSN=COMPWARE.LZDT610.SZDTAUTH  

AT4402 UNIT=3390    ,VOL(S)  N/A: UNIT NOT JES3                             

AT4401  LOCATE FOR STEP=ZDCMAIN  DD=SYSIN    DSN=COMPWARE.LZDT610.SZDTSAMP  

AT4402 UNIT=3390    ,VOL(S)  N/A: UNIT NOT JES3                             

IEF695I START ZDCMEPC  WITH JOBNAME ZDCMEPC  IS ASSIGNED TO USER STCDATAC, GR

IEF403I ZDCMEPC - STARTED - TIME=13.35.29                                    

ZDC065I zDC INITIALIZATION SUCCESSFUL. RETCODE=00/00 6.1.0.7880             

+ZDC996E Wrt2-Unexpected z/OS Unix Agent termination       311AFC09 00000000

+ZDC996E Wrt2-Unexpected z/OS Unix Agent termination       311AFBF5 00000000

+ZDC996E Wrt2-Unexpected z/OS Unix Agent termination       311AFBE2 CEE503F7

+ZDC996E Wrt3-Excessive rate:Agent terminations, Abort ZDC 0000003A CEE5040B

BPXP018I THREAD 2375090000000002, IN PROCESS 67174418, ENDED                

WITHOUT BEING UNDUBBED WITH COMPLETION CODE 0013E000                        

, AND REASON CODE 00000000.                                                 

ZDC066E DtAgt TASK FAILURE RETCODE=12/40000000                              

ZDC011E SDUMPX FAILED FOR ZDC U0105 ABEND. RETCODE=0008/000B                

IEF450I ZDCMEPC ZDCMEPC - ABEND=S000 U0103 REASON=00000000                  

        TIME=13.36.54                                                       

IEF404I ZDCMEPC - ENDED - TIME=13.36.54

**********************************************************************

ZDC044I Compuware Corporation License Management Verification        

ZDC045I Monitoring will be enabled for PurePath agents with licenses 

ZDC046I Each type of agent supported by the ZDC will be checked      

ZDC043I WLM553E ******* A REQUEST FOR AN INVALID PRODUCT HAS OCCURRED

ZDC043I WLM010I ******* PUREP_CICS 06.01                             

COMPUWARE CORPORATION dynaTrace       06.01.00           ZDCMAIN     

                                                                     

                                                                     

ZDC047I Valid license for DYNATRACE FOR Z/OS IMS agent found         

**********************************************************************

(native) Loading collector peer list from /u/dt/agent/conf/collectorlist.DTWD  

(native) dynaTrace Bootstrap Agent 6.1.0.7880                                  

(native) Using /u/dt as Agent storage                                          

(native) Log file at /u/dt/log/dt_DTWD_bootstrap_65730.0.log                   

(native) Trying to connect to Server/Collector for up to 20 seconds            

(native) Error connecting: connect()/apr_socket_connect(), 1128, Connection refu

Agent termination event                                                        

 z/OS Unix Agent termination       311AFC09 00000000 00000000 CEE503F7         

(native) ... last message repeated 3 times ...                                 

(native) Unable to connect to Server/Collector. Last error was: EDC8128I Connect

                                                                                

(native) Unable to register with Server/Collector hostgiwd.nrb.be:9000         

(native) Loading Agent /u/dt/agent/lib64/libdtzagent.so                        

(native) getZAgentService: DSO load failed - EDC5205S DLL module not found.    

(native) Loading collector peer list from /u/dt/agent/conf/collectorlist.DTWD  

(native) dynaTrace Bootstrap Agent 6.1.0.7880                                  

(native) Using /u/dt as Agent storage                                          

(native) Log file at /u/dt/log/dt_DTWD_bootstrap_16842946.0.log                

(native) Trying to connect to Server/Collector for up to 20 seconds            

(native) 

 

z/OS Unix Agent                                                                 

Agent termination event                                                        

 

ZDC997D      RetRcRsn FFFFFFFF 00000070 05230138 EAGAIN: The resource is tempora

ZDC997D      JRFileIsBlocked: The file is blocked                              

ZDC994I ShoS Counters                                                          

   5:Msgs sent from MAgent to zDC via unnamed pipe                             

 128:EQH queue elements defined                                                

 128:EQH elements currently free                                               

   0:Internal Performance:XmPosts avoided                                      

   0:Internal Performance:XmPost Skip DupSrbs                                  

  80:zDC Elapsed time (approx sec)                                             

   0: Bytes read from DTM Msgs                                                 

   4:z/OS Unix has no ready Msgs, waiting for work                             

,576:DTMSG_SMOSIZE Bytes allocated                                             

 414:DTMSG_SMOSIZE Bytes used                                                                                       

 
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Answer by Allan S. · May 05, 2015 at 04:37 AM

Hi Pierrett.

Start by seeing if you can telnet to the collector port from your mainframe. 

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Answer by Andreas G. · May 04, 2015 at 10:00 PM

Hi

I brought this to the attention of our engineering team. They suggest to open a support ticket and provide all the data necessary to open a ticket which includes the full Support Archive. Their first assumption was that the dynatrace server wasnt up and running when you injected your agent - or maybe there was a firewall issue and the server couldnt be reached. This would impact our bootstrap mechanism.

But as I said - these are assumptions based on the output you posted. Best is to continue via a support ticket

Andi

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