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Question by Sadasiva O. · May 08, 2015 at 02:40 AM ·

How to set up a Storage Quota

Hi There,

I would like to performa Thread dump and as well to record a purepath. When I try to perform that activity DT6.0 client throwed a message saying not enough disk space. I have checked collector's Disck space where I ahve installed and it has ~ 65 GB of the space.

I thought the issue could be with the DT6.0 client server but when I checked for the available space it is ~ 20 GB. When I looked at the DT6.0 client under Dynatrace server settings --> Storage --> It shows "Currently available disk space is 0GB" .

How should I setup a space to save all my recorded sessions and to perform memory/thread dump analysis.

Regards,

Sadasiva

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Answer by Sadasiva O. · May 08, 2015 at 02:42 AM

DT_Collector_Issues.PNG

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Answer by Graeme W. · May 08, 2015 at 02:54 AM

Sadasiva,

By default, the Dynatrace Server stores session files and dumps in a sub-directory of its installation directory.  For example, if you have installed the Dynatrace Server in /opt/dynatrace/dynatrace-6.0.0, the default location for the session files will be /opt/dynatrace/dynatrace-6.0.0/server/sessions/stored.

It looks from the screenshot that you have no disk space available on the system running the Dynatrace Server, so no space is available to Dynatrace to store session files and  dumps.

You could reconfigure session storage to point to some other directory – you can put the full path in the dialog box:  /somewhere/dynatrace/sessions/stored – but you should also allocate more space to the Dynatrace Server.  Otherwise, it's going to fail one way or the other – for example just by writing logs.

-- Graeme

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avatar image Sadasiva O. · May 08, 2015 at 03:07 AM 0
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Hi Graeme,

The DT6.0 Server where I have installed is having ~65GB of the space.

Regards,Space_Available_DT6.0_Server.PNG

Sadasiva

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Answer by Sadasiva O. · May 08, 2015 at 03:18 AM

Do you think I need to change any settings on the DT server side?

Regards,

Sadasiva

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Answer by Graeme W. · May 08, 2015 at 03:27 AM

Sadasiva,

Are you sure you installed Dynatrace on E: and not on the default drive (C:)?

-- Graeme

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avatar image Sadasiva O. · May 08, 2015 at 03:59 AM 0
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yes... Graeme!

I have installed on E:DriveDT_Server_Location.PNG

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Answer by Graeme W. · May 08, 2015 at 04:38 AM

Sadasiva,

I don't think it's a Dynatrace configuration problem.  The problem is that for some reason the Dynatrace Server can't access the sessions/stored directory.  It could be a file permissions problem.  I might try setting the permissions on the Dynatrace install directory so that "Everyone" has "Full Access" and then restarting the server to see if that changes what the server sees.  (What you're looking for is the "space available" reported by the server – as in your DT_Collector_issues screenshot – to be the same as the free space on the drive.)

On the other hand, do you have any sort of folder size quota defined on your system?

Finally, are there any logs in the log/server directory?  If so, could you post the most recent ones?

-- Graeme

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Answer by Allan S. · May 09, 2015 at 12:28 AM

I'm thinking this is possibly an issue with the memory settings on the memory analysis server. What do those settings look like in the .ini file?

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avatar image Sadasiva O. · May 09, 2015 at 12:37 AM 0
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Hi Alln,

FYI... I din't installed Memory analysis server. I would like to understand is it is mandatory to instll Memory Analysis server to perform the Thread dump/Recording a session etc...

Could you please elaborate on the settings?

Regards,

Sadasiva

avatar image Allan S. Sadasiva O. · May 09, 2015 at 12:56 AM 0
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It's mandatory in my opinion. If you don't, doing a memory analysis uses the DT server memory to analyze the memory snapshop or thread dump. So, let's say the JVM of your application is 1GB, it will need 1GB of free DT Server memory to analyze that snapshot. This is why the memory analysis server exists so it doesn't use up DT server memory, and let's you analyze big snapshots / thread dumps. 

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