• Forums
    • Public Forums
      • Community Connect
      • Dynatrace
        • Dynatrace Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Open Q&A
      • Network Application Monitoring
        • NAM Open Q&A
  • Home
  • Public Forums
  • Application Monitoring & UEM
  • AppMon & UEM Open Q&A
avatar image
Question by Yekaterina K. · May 30, 2015 at 01:01 AM ·

Agents not mapping to correct agent group

Comment

People who like this

0 Show 0
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

5 Replies

  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by Yekaterina K. · May 30, 2015 at 03:55 AM

Thanks for your help everyone!

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image

Answer by Graeme W. · May 30, 2015 at 02:09 AM

Yekaterina,

I'd try changing the mapping rules to 'equals' rather than 'starts with'.

-- Graeme

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image

Answer by Dave M. · May 30, 2015 at 02:07 AM

I believe you have at least two options that might work for you:

  1. Use "equals" with both "Scheduler", and "SchedulerLegacy" to avoid the "starts with" issue
  2. If they run on different hosts, you can alternatively use the Agent Host as part of the mapping to be more selective

Once you change the mapping, there would need to be an application restart for the new mapping to take effect.  

The historical data would remain under the agent groups they are under now, and would then start showing up under the new agent groups after you get the mapping fixed.

HTH,

dave

 

Comment

People who like this

0 Show 2 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image Yekaterina K. · May 30, 2015 at 02:13 AM 0
Share

they are on the same hosts unfortunately... Also, I'm not sure of the reasoning behind this, but we've been advised before to not use the "equals" condition. Do you know of any existing issue or performance cost associated with that option?

avatar image Dave M. Yekaterina K. · May 30, 2015 at 02:50 AM 0
Share

I am not aware of any performance issues associated with that option.  It is more restrictive and we tend to use "starts with" for flexibility except for when we hit cases of this nature.

avatar image

Answer by Kyle K. · May 30, 2015 at 02:01 AM

The "Scheduler[" wouldn't help as the [SchedulerApp] is appended to the end of the agent group after it is connected.  andreas.grabner@dynatrace.com is there any sort of priority for agent mapping if not I think that would be a good RFE to be able to change that.

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image

Answer by Yekaterina K. · May 30, 2015 at 01:48 AM

We have 2 .NET apps with similar names, "Scheduler" and "SchedulerLegacy". The agent names look like this: "Scheduler[SchedulerApp]..." and "SchedulerLegacy[SchedulerLegApp]...". The agents for each app are mapped into their own respective agent groups, but both are mapped using the setting "Agent Name" and the condition "starts with 'Scheduler'". As a result of this, both sets of agents are ending up under the "Scheduler" agent group, with no data under the "SchedulerLegacy" agent group. Will this be resolved by modifying the condition for the Scheduler app to read something like this: Agent Name starts with "Scheduler[" or some similar modification to the conditions of these groups? If yes, can the agent mapping condition be changed without modifying the agents themselves, recycling the app pools, or losing any historical data for those agents?

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

How to get started

First steps in the forum
Read Community User Guide
Best practices of using forum

NAM 2019 SP5 is available


Check the RHEL support added in the latest NAM service pack.

Learn more

LIVE WEBINAR

"Performance Clinic - Monitoring as a Self Service with Dynatrace"


JANUARY 15, 3:00 PM GMT / 10:00 AM ET

Register here

Follow this Question

Answers Answers and Comments

3 People are following this question.

avatar image avatar image avatar image

Forum Tags

dotnet mobile monitoring load iis 6.5 kubernetes mainframe rest api dashboard framework 7.0 appmon 7 health monitoring adk log monitoring services auto-detection uem webserver test automation license web performance monitoring ios nam probe collector migration mq web services knowledge sharing reports window java hybris javascript appmon sensors good to know extensions search 6.3+ server documentation easytravel web dashboard kibana system profile purelytics docker splunk 6.1 process groups account 7.2 rest dynatrace saas spa guardian appmon administration production user actions postgresql upgrade oneagent measures security Dynatrace Managed transactionflow technologies diagnostics user session monitoring unique users continuous delivery sharing configuration alerting NGINX splitting business transaction client 6.3 installation database scheduler apache mobileapp RUM php dashlet azure purepath agent 7.1 appmonsaas messagebroker nodejs 6.2 android sensor performance warehouse
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace
      • Dynatrace Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Open Q&A
    • Network Application Monitoring
      • NAM Open Q&A