Dynatrace Product for interal application monitoring

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Question by Wade C. · Jun 05, 2015 at 05:27 AM ·

Dynatrace Product for interal application monitoring

Hello,

I am a gomez user.

Is there a dynatrace product that I can use to monitor a web-based call center application that is used internally only?

Thanks

Wade

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Answer 1 · 2015-06-17T23:04:46Z

Answer by Wade C. · Jun 17, 2015 at 11:04 PM

Yes. That's right.

From my understanding of the documentation on the website, I have the wrong product or need an additional product. Is this true?

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Andreas G. ♦ · Jun 18, 2015 at 12:44 AM 0

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Hi Wade. Feel free to reply to one of the free trial emails you got from me: Andi Grabner -> I can then get you contact with my colleagues you can tell you more about Synthetic Monitoring

Wade C. Andreas G. ♦ · Jun 18, 2015 at 10:53 PM 0

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Hi Andreas,

I didn't receive those emails.

Can you resend them?

Thanks

Wade

wade.courtney@pens.com

Answer 2 · 2015-06-05T23:28:21Z

Answer by Kyle K. · Jun 05, 2015 at 11:28 PM

So you are looking for a synthetic script to test your call center application for Availability and response time..etc. Am I understanding this correctly?

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Answer 3 · 2015-06-05T22:27:46Z

Answer by Wade C. · Jun 05, 2015 at 10:27 PM

I want to do the same kind of monitoring I get with Dynatrace, up/down, response time, etc. How do I get it to monitor the app, I trying adding a URL test, but I got an error that said "The URL is not valid. Connection is not established. Please check the URL entered.

Is there some configuration I need to make for this to work?

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Answer 4 · 2015-06-05T20:21:19Z

Answer by Reinhard W. · Jun 05, 2015 at 08:21 PM

Dynatrace APM is likely what you are looking for, doesn't matter if it's external or internal....it's just an web-app taht you want to monitor. But as Kyle already said. WHAT do you want to monitor....APM or just up/down?

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Answer 5 · 2015-06-05T18:57:01Z

Answer by Kyle K. · Jun 05, 2015 at 06:57 PM

I think the better question is what kind of data do you want to get? Similar to what is offered through APMaaS or do you need something else?

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Dynatrace Product for interal application monitoring

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