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Question by suraj g. · Jun 09, 2015 at 12:43 PM ·

Email scheduling is throwing exceptions while trying to send email from dT

Team,

 

Whenever we are trying to send test mail from DT its throwing error, attaching snapshot for better understanding...Error.png

Regards,

Suraj Gupta

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Answer by suraj g. · Jun 09, 2015 at 02:11 PM

Thanks Wolfgang... for your quick response (smile)

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Answer by Wolfgang G. · Jun 09, 2015 at 02:00 PM

Hi,

it seems more like a configuration issue with your SMTP server than a dynatrace problem - obviously Dynatrace is able to connect successfully as it's getting back an error message from the SMTP server. Essentially it's telling you it doesn't like the address you're trying to send an email to, maybe you have to use authentication or a specific from-address?

hth

Wolfgang

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Answer by suraj g. · Jun 09, 2015 at 01:25 PM

Adding some more points - there is no issue with connectivity with SMTP because i am able to ping SMTP server without packet drop.

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