Number of User Actions nearly half after upgrade from 5.6 to 6.1
This customer has business transactions set up that look at totals of UEM user actions. The count of user actions in 6.1 is nearly half of what they were in 5.6. Any ideas on what could have changed?
Allan,
Could you describe some of the business transactions?
One possibility is that I believe that the evaluation of BTs with multiple splitting measures (other than Application) changed between 5.6 and 6.1 – but we'd need some details about the BTs you have in order to confirm this.
-- Graeme
Following up here. The issue was with 6.1 turning off Active X by default. After re-enabling Active X, the problem was solved. Thanks!
Hello Graeme.
The only splitting these transactions have is "Application". They are 4 transactions filtering on "Total Time (User Actions)", each using <2s, 2s-4s, 4s-10s, and >10s.
Basically, it's nothing complicated at all.
