• Forums
    • Public Forums
      • Community Connect
      • Dynatrace
        • Dynatrace Open Q&A
      • Application Monitoring & UEM
        • AppMon & UEM Open Q&A
      • Network Application Monitoring
        • NAM Open Q&A
  • Home /
  • Public Forums /
  • Application Monitoring & UEM /
  • AppMon & UEM Open Q&A /
avatar image
Question by Allan S. · Jun 24, 2015 at 05:28 AM ·

Number of User Actions nearly half after upgrade from 5.6 to 6.1

This customer has business transactions set up that look at totals of UEM user actions. The count of user actions in 6.1 is nearly half of what they were in 5.6. Any ideas on what could have changed?

Comment

People who like this

0 Show 0
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

2 Replies

  • Sort: 
  • Most voted
  • Newest
  • Oldest
avatar image

Answer by Cesar Q. · Jun 24, 2015 at 10:33 PM

Hello Graeme.

The only splitting these transactions have is "Application". They are 4 transactions filtering on "Total Time (User Actions)", each using <2s, 2s-4s, 4s-10s, and >10s.

Basically, it's nothing complicated at all.

Comment

People who like this

0 Show 0 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image

Answer by Graeme W. · Jun 24, 2015 at 08:24 PM

Allan,

Could you describe some of the business transactions?

One possibility is that I believe that the evaluation of BTs with multiple splitting measures (other than Application) changed between 5.6 and 6.1 – but we'd need some details about the BTs you have in order to confirm this.

-- Graeme

Comment

People who like this

0 Show 1 · Share
10 |2000000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

avatar image Allan S. · Aug 07, 2015 at 02:58 AM 0
Share

Following up here. The issue was with 6.1 turning off Active X by default. After re-enabling Active X, the problem was solved. Thanks!

How to get started

First steps in the forum
Read Community User Guide
Best practices of using forum

NAM 2019 SP5 is available


Check the RHEL support added in the latest NAM service pack.

Learn more

LIVE WEBINAR

"Performance Clinic - Monitoring as a Self Service with Dynatrace"


JANUARY 15, 3:00 PM GMT / 10:00 AM ET

Register here

Follow this Question

Answers Answers and Comments

No one has followed this question yet.

Forum Tags

dotnet mobile monitoring load iis 6.5 kubernetes mainframe rest api dashboard framework 7.0 appmon 7 health monitoring adk log monitoring services auto-detection uem webserver test automation license web performance monitoring ios nam probe collector migration mq web services knowledge sharing reports window java hybris javascript appmon sensors good to know extensions search 6.3+ server documentation easytravel web dashboard kibana system profile purelytics docker splunk 6.1 process groups account 7.2 rest dynatrace saas spa guardian appmon administration production user actions postgresql upgrade oneagent measures security Dynatrace Managed transactionflow technologies diagnostics user session monitoring unique users continuous delivery sharing configuration alerting NGINX splitting business transaction client 6.3 installation database scheduler apache mobileapp RUM php dashlet azure purepath agent 7.1 appmonsaas messagebroker nodejs 6.2 android sensor performance warehouse
  • Forums
  • Public Forums
    • Community Connect
    • Dynatrace
      • Dynatrace Open Q&A
    • Application Monitoring & UEM
      • AppMon & UEM Open Q&A
    • Network Application Monitoring
      • NAM Open Q&A