500 error Incident missing URI Value

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This question was closed Sep 23, 2015 at 04:52 PM by Kyle K. for the following reason: The question is answered, right answer was accepted

Question by Kyle K. · Jun 30, 2015 at 08:37 PM ·

500 error Incident missing URI Value

Hi All,

I am seeing an issue where an incident I have set up occasionally doesn't share where the problem is. Below is the default alert email with the context for setting up that particular incident. Also below is the Errors dashlet showing the 500 errors on a particular URI. Any insight into this will help greatly.

Thanks,

Kyle

edit: richard.boyd@dynatrace.com - is this a bug or am I missing something in the setup?

Email Alert but with no context

BT Setup with filter measure

Incident Set-up with measure

Errors Dashlet

0

10 |2000000 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

Answer 1 · 2015-09-18T20:24:10Z

Best Answer

Answer by Kyle K. · Sep 18, 2015 at 08:24 PM

This ended up half being a bug half the way the system works see support ticket SUPDT-10778 for more information

0 · Share

10 |2000000 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

Answer 2 · 2015-07-02T22:16:05Z

Answer by Kyle K. · Jul 02, 2015 at 10:16 PM

Hi richard.boyd@dynatrace.com,

I tried using the Extended email plugin and it did not seem to fix the issue. I was wondering is there a different variable for splittings that I can try?

edit: eturetsky@rcn.com other than VIOLATED_MEASURE_SPLITTINGS_ALL is there any other splitting variables

0 · Share

10 |2000000 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

Answer 3 · 2015-07-01T22:24:08Z

Answer by Rick B. · Jul 01, 2015 at 10:24 PM

Looks like the out-of-the-box email doesn't pay attention to the dynamic splitting of the measure, are you able to try the extended email action? Pay particular attention to VIOLATED_MEASURE_SPLITTINGS_ALL as potentially helpful here

Hope that helps,

Rick B

0 · Share

10 |2000000 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 50.0 MiB each and 250.0 MiB total.

500 error Incident missing URI Value

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