This question was closed by
Kyle K.
for the following reason: The question is answered, right answer was accepted
500 error Incident missing URI Value
Hi All,
I am seeing an issue where an incident I have set up occasionally doesn't share where the problem is. Below is the default alert email with the context for setting up that particular incident. Also below is the Errors dashlet showing the 500 errors on a particular URI. Any insight into this will help greatly.
Thanks,
Kyle
edit: richard.boyd@dynatrace.com - is this a bug or am I missing something in the setup?
Email Alert but with no context
BT Setup with filter measure
Incident Set-up with measure
Errors Dashlet
Best Answer
This ended up half being a bug half the way the system works see support ticket SUPDT-10778 for more information
Hi richard.boyd@dynatrace.com,
I tried using the Extended email plugin and it did not seem to fix the issue. I was wondering is there a different variable for splittings that I can try?
edit: eturetsky@rcn.com other than VIOLATED_MEASURE_SPLITTINGS_ALL is there any other splitting variables
Looks like the out-of-the-box email doesn't pay attention to the dynamic splitting of the measure, are you able to try the extended email action? Pay particular attention to VIOLATED_MEASURE_SPLITTINGS_ALL as potentially helpful here
Hope that helps,
Rick B
