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Question by Anusha K. · Jul 14, 2015 at 07:22 PM ·

Applications dashboard is showing empty in test edition

Hi,

in the welcome screen of dynatrace we can select two different kinds of dashboards 1.Infrastructure and 2.Applications.

But my applications dashboard is showing empty screen.

Please find the below screenshot.

Application_dashboards1.JPG

Even though i could see many applications under manage application tab.Nothing was getting displayed

Application_dashboards2.JPG

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Answer by Anusha K. · Jul 16, 2015 at 12:11 PM

Hi Jaydatt,

The web page request is not showing any data,and its splitting was by default set to BT_APPLICATIONDASHBOAR1.JPG.

now i have edited the BT for restricting the splittings to 5000

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Answer by Jaydatt D. · Jul 15, 2015 at 06:07 PM

Hi Anusha,

can you please check the "web page request" btm in the built in BTM's.

Some time when splitting value of uri got increase more than what you have selected in splitting option, it stop collecting data for this btm which leads to empty dashboard.

 

Best Regards,

jaydatt

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Answer by Anusha K. · Jul 15, 2015 at 01:08 PM

Hi Graeme,

Yes i could find the traffic in the purepaths and Transaction flow as well.

If there is no traffic,atleast the application has to be be present in the dashboard without any data.

But in our case the entire screen itself is empty.

Transaction Flow attachment below

TF_1.JPG

TF_2.JPG

 

 

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Answer by Graeme W. · Jul 14, 2015 at 07:43 PM

Anusha,

My guess, based on what you've shown us, is that no traffic is going through the system profile.

Did you check that agents were connected and that you could see traffic – in the PurePath or Transaction Flow dashboards?

-- Graeme

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