setting up mobile adk
Hi everyone,
Forgive me if this should be easy or has been asked before.
We have a vendor creating our mobile application and having them setup dynatrace in the app. They keep asking me for an IP address and tags. Not sure why.
My question is, what are the best steps to set this up quickly and does the app need a public IP to our collector?
Thanks in advance
Marc,
It sounds like they have concerns over port and HTTP configuration in their firewall / load balancer.
Assuming this is using on-prem Dynatrace, there is no need for additional IP addresses or ports to be open, since the data is sent from the mobile app over it's existing HTTP connection to the customer's servers. There is no need for a direct connection to the Collector – the data flows from the mobile app to the web server, where the web server module sends it, via the (master) web server agent, to the collector. Alternatively, if you don't have a web server, you can instrument the first Java tier, in which case the UEM sensor in that tier sends the data to the Collector.
The only other requirement is that whatever equipment they have between the outside Internet and the UEM tier must pass the x-dynatrace header field that is included in all the HTTP requests from the mobile app.
-- Graeme
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