Web dashboard omni channel statistics doesn't not match with itself

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Question by Xiaoping L. · Aug 03, 2015 at 09:56 AM ·

Web dashboard omni channel statistics doesn't not match with itself

Hi,

I found that when i drill down to omni channel in web dashboards, the #visits of each channel doesn't match with the summary data on home page, the sum of visits doesn't match with the number on the top left either. Who can explain this?

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Answer 1 · 2015-08-03T20:53:11Z

Answer by Klaus E. · Aug 03, 2015 at 08:53 PM

Hi Lu,

Moving and answering this to https://answers.dynatrace.com/questions/88997/web-dashboard-omni-channel-statistics-doesnt-not-m.html

Since this should be a question for internal folks only.

Cheers Klaus

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Web dashboard omni channel statistics doesn't not match with itself

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