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Question by Brendan B. · Oct 16, 2012 at 08:33 AM · plugins

Keynote integration & multi-step transaction capture

Hi-

I have a question on behalf of a customer (Quintin Paulson @ Central 1 Credit Union) around using dynaTrace with Keynote to reflect the timers/transactions in a dashboard.

He has followed the instructions on requesting the header from: https://apmcommunity.compuware.com/community/display/DOCDT42/Integration+with+Web+Load+Testing+and+Monitoring+Tools

However, the challenge is it only represents the first page... each of their keynote synthetics is a multi-step transaction and thus the timers for Page 2, 3 and beyond are not captured because the header shown under "tagged web requests" only represents the first page.

I have to imagine using multi-step transactions is pretty standard, not only for Keynote users but for Gomez users... so how do we capture the 2nd, 3rd etc.. pages? is there a technique that allows us to do this either in dynaTrace or in the actualy scripts they use with keynote?

appreciate any color or feedback anyone can offer.

Thank you.
~Brendan

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Answer by Quintin P. · Oct 17, 2012 at 01:56 AM

Further to the comments from Brendan above.. Is it possible to put threshholds on the error rates?.. My issue is that for "Applications" with low traffic, a single 404 or 500 error can often put the error rate over the norm, and we get a ton of spam emails.. As we have 300+ Applications, quite a few of which have very little traffic we get this quite a bit.

Appreciated.

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avatar image Andreas G. ♦ · Oct 17, 2012 at 02:36 AM 0
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Starting with dynaTrace 4.2 we have a new dynamic baselining feature. One of the metrics it baselines is the Failure Rate - and - it takes actual throughput into consideration.
So - what you need to do is to define a Business Transaction that covers your monitored transactions, e.g: Split by Tagged Timer Name. You can then put this BT on the new Application Overview Dashboard. dynaTrace will then automatically start baselining each individual BT Result (every split value) and will alert you in case something is out of the norm. And - as I said - our baselining takes throughput into consideration.

More on baselining and the App Overview can be found in the doc and in the dynaLearn Webinars we did:

  • Application Overview
  • Baseline and Smart Alerting Explained
  • dynaLearn Webinar - Smart Baselining with dynaTrace 4.2 - August 8, 2012
avatar image Brendan B. Andreas G. ♦ · Dec 12, 2012 at 01:43 AM 0
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this is helpful andi. thank you!

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Answer by Andreas G. · Oct 17, 2012 at 01:24 AM

The key here is that you need to configure your Keynote/Gomez/... scripts in a way that every Step sends a different dynaTrace HTTP HEader Tag. If they have multiple pages I recommend to e.g: use the Timer Name (=NA) value to represent the current Page. The newly added Script NAme (=SN) and Test Name (=TE) would keep the same value as these synthetic requests essential all come from the same test and Script.
Once that is accomplished you should see the different pages in the Tagged Web Request dashlet.
A tip: the Tagged WEb Request DAshlet by default groups by Timer Name. If you also want to see the values for Script or Test Name you can change the Grouping of this dashlet through the Context Menu -> Group By Option

Andi

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