Hi Guy's
I need some advice ASAP please, I have configured the following with a Dynatrace v5.6 Implementation.
Answer by Scott H. ·
I have a question about the Service Monitor plugin, we had it working when the dt server was windows, we are in the process of moving the dt server to RHEL. Should it work? If yes then how should it be "setup" the collector service account needs admin access to the "service" being monitored like before or? Thanks
Answer by Andreas G. ·
I think the problem is your "aggregation" setting. You have set it to "Count" - which means that the Incident doesnt use the actual value of the serviceStatus measure - BUT - it uses the "Number of Measurements" (=Count) it has in that time period. Thats why it doesnt work.
In your case I would change it to "min". Why? Because you want the incident to trigger if the min value within the evaluation timeframe (10s) is <= 0
Give it a shot and let me know if it works. Also let me know if you need additonal clarification on how this works
JANUARY 15, 3:00 PM GMT / 10:00 AM ET