Measures on Page Actions

Hi Andreas,

I am getting inconsistent behavior between my staging and production environment and I'm going to wait to open a ticket until all my production agents get upgraded to 4.1 to match my version on the server. I'm hopeful this is the issue and will post my results here if the same situation persists.

Thanks,

Coburn

Hi Klaus, I'm using 4.1 and am unable to see the measures even though the page actions keep coming in. Perhaps I'll open a support ticket on it. Just wanted to ask on the forum first to make sure I wasn't missing something basic.

Thanks,
Coburn

If you create a new custom chart using this measure you do not get a graph? I have tried the same thing with dt 4.1 and it works fine. Which dt version do you use?

I enabled the measure as indicated, with simply ends on page based on URI but I see no measure data being collected. I have pasted below the definition of the measure as well as a concurrent list of page action pure paths which match the pattern.

Hi Coburn,

So it is not a problem of the "Loading" pages. A "Loading"-Page Action has never a first node like a "Click"-Page Action. The "Click"-Page Action is triggered on one page and loads the target page where else the "Load"-Page Action has only the load of the page.

In your case I would suggest to configure your measure by using the "Measure only action ending at a specific page" configuration item. You specify the URI there. If only want to have the timings for the page action when it gets loaded for the first time you only have to but "load"- in the Page Action name field.

Hope this explanation helps.
Klaus

Hi,
Yes it seems to be a problem with the "Loading" Page Actions. I will check this with R&D tomorrow.
Cheers Klaus

I also tried the same on a "click" page action and the measure populated appropriately; apparently is just an issue when working with "Loading" page actions in my case.

Hi Klaus,

I took your approach of creating a measure off the page action but when the page action is created it doesn't populate the page action field appropriately (puts _load_ there). If I update the page action manually to include the "Loading of page '/rc/services/travel/tripMain.do'" it doesn't seem to collect data either. Not sure what I'm doing wrong, but will continue to try various options.

Hi Coburn

I have tried your steps and I think I now know what went wrong. You have entered the URI into the page action name field.

But the Action Name normally does not include the URI. What you want is a Page Action ending on a specific page and there you can define a URI. like on the screen below.

If you want to stick to the Page Action name please open the Page Action PurePath dashboard for example - select the Page Action on which you want to create the measure - right click on the first node of the call tree and
select create measure. see screen below

You get a screen like the following showing you the Page Action name.

Hope this helps!
Klaus

Hi Coburn

I think you are on the right track. You can create a new measure using the type User Experience Management -> Page Actions -> Total Time. Then in the measure specific attriutes you can either create this measure based on the Action Name or on the URL - just as you did.
One thing you do not need to do is redeploy your agents. When creating measures like this the measures get automatically calculated for the Transactions (PurePaths) that come in after you created the measure.
Please double check your measure configuration - maybe there is a type or white space somewhere that you miss.
Let us know if you succeed. Otherwise I can show you an example

Andi