Display state info in Visits dashboard

What type of state information are you interested? if you check out the Details on a Visit (through context menu) - you will see all the information we capture per visit, e.g: Client-IP, Browser Type, ...

I meant the geographical state as in Florida, California, Arizona etc.. Is it possible to display this info in the Visits dashboard ?

Yes, I can see the state name after grouping by location. However, I'm trying to access this dashboard from a REST call. When I get the REST output, the location info is not available and it has only the info present in the default view of the dashboard. Note that I have saved the dashboard with the location grouping turned on.

How can I get the location info also in the REST output ?

Hi,

As mentioned in my previous comment, I have already saved the dashboard with the grouping by location. And I'm able to see the info from DT client as well.

The problem is while accessing the dashboard from a REST call. When I call the dashboard from the url - http://<server nam:port>/rest/management/dashboard/<dashboard name>, I get the following xml output -

<dashboardreport name="<name>" version="4.1.0.3000" reportdate="2012-05-01T21:34:15.920-07:00" description="">
    <source name="abc" filtersummary="PurePaths, from last 1 hour, One Agent Group plus correlating Agents, Browser PurePath Groups"/>
    <data>
        <visitsdashlet name="Visits" description="" displaysource="Base">
            <visits>
                a.b.com" browser="IE Mobile 9.0" clientip="1.2.3.4" continent="North America" country="United States" sessionstart="1055938346813" sessionend="1135972497560" duration="130675" browsererrors="no" failedactions="0 % (0)" lastactionfailed="no" bounce="0.0" osfamily="Windows" osname="Windows Phone 7" userid="37561820" bandwith="n/a" conversion="no"/>
            </visits>
        </visitsdashlet>
    </data>
</dashboardreport>

As can be seen, there is no location (geographical state) information in the xml.

The question is how to get the location info in the xml output of the REST call ?

Ok, that was not a good example. Here is another entry from the same REST output.

a.b.com" browser="Safari 3.1" clientip="76.112.16.136" continent="North America" country="United States" sessionstart="1335939781368" sessionend="1335940911890" duration="1130522" browsererrors="no" failedactions="0 % (0)" lastactionfailed="no" bounce="0.0" osfamily="Mac OS X" osname="Mac OS X 10.5 Leopard" userid="69716855" bandwith="n/a" conversion="no"/>

As you can see, the city is mentioned as Rochester. In the DT client, I can see this occurrence grouped under 'Michigan' location as in the screen shot below, which is exactly what I need. But the REST output above does not contain that information (Michigan state) in any of the attributes. 

The question is how to obtain the state name 'Michigan' in the REST output ?

So how is the state information being displayed on the dashboard ? Are you using IP address to location conversion api to find out the state ? If so, can you share the details of the api if it is open for everyone ?

Ok, then am I to understand that the IP detection logic is home grown and that you do not use any publicly available apis ? Because if it is open source, I do not see any issues in sharing the api details.

Hi,

the IP to geo location mapping is based on MaxMind.com data. Can you create a RFE (Request for Enhancement) for adding the regions to exports? We than can address this in one of the next releases.

RFE: 

dynaTrace Support - Where to look for help
Open "File a Ticket" and choose Issue Type: Request for Enhancement

Thank you, Alex