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Question by Colin F. · Dec 10, 2013 at 04:31 PM · web performance monitoring

Capturing 500's in 3rd-party calls??

Ran into an issue where we are not capturing 503's via the UEM agent for an auth widget that gets loaded.   UEM treats the call as 3rd party.  However, we had a situation where the service gateway serving the authentication endpoint was down. In reviewing the data, these errors are not captured. 

Is there a way to capture the 503's seen in the browser with the UEM agent?   I have not found a way to do this.

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Answer by Klaus E. · Jul 05, 2014 at 02:47 PM

Hi Colin,unfortunately there is no change in the capabilites so far.

 

 

 

 

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Answer by Colin F. · Jun 30, 2014 at 10:32 PM

Any update on the progress with being able to do this?  We make several 3rd party calls, one of them is actually for login.  We would really like to be able to capture/alarm on when there is an auth problem with the real user session.   We do have this coverage from a synthetic perspective, but extending it to real-user is a definite priority.

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Answer by Klaus E. · Dec 11, 2013 at 05:42 AM

Hi Collin,

With the JavaScript agent there is currently no way to capture the HTTP response code for third party content. We are trying to convince the W3C group to extend the resource timings to get this information as well.

Cheers Klaus

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