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Question by Sitaram M. · Mar 07, 2014 at 01:28 AM · web performance monitoring

Help required for installing browser agent for internet explorer 7

Hi,

Can anyone help me in installing browse agent  for internet explorer version 7 on Windows XP (32 bit machine), we are currently using dynatrace version 5.5.0. I have already selected the Browser technology type in the system profile but was unable to see any add-on in the internet explorer. 

 

Regards,

Sitaram

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Answer by Andreas G. · Mar 07, 2014 at 02:05 AM

Hi - did you check the troubleshooting section on the following doc page? Browser Agent Configuration

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Answer by Andreas G. · Mar 07, 2014 at 08:45 AM

Also - here are some additional recommendations / steps you can try out

a) Install SP3 of XP and re-install agent

b) Open a command line prompt as administrator and verify that dtieagent.dll is installed in <dtInstallDirectory>\agent\lib. Then call the following command: regsvr32 /i dtieagent.dll

Andi

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  • Forums
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