It appears that the UEM java script agent is sending a request to dynaTraceMonitor every 5 minutes. We have our session timeout set to 30 minutes. Because of the dynaTraceMonitor request our sessions are not timing out. What is the purpose of the dynaTraceMonitor and can the interval at which it issues these calls be configured?
Answer by Andreas G. ·
The reason why you see it being sent every 5 minutes is because I assume you have "Bandwidth Calcuation" turned on. Once this feature is one we determine bandwidth of the end user every 5 minutes by sending additonal requests to the server to download images. These requests should be handled by our Web Server Agent that you have installed on your IIS/Apache and should not make it to your AppServer causing your App Server Sessions to stay alive.
If you do have a Web SErver in front of your APp Server and if you have the Web Server Agent installed on that Web Server this behavior should not happen. If it does I would suggest opening a support ticket. However - if you do not have a Web Server or nor dynaTrace Agent on the Web Server the /dynaTraceMonitor request will always make it to your APp Server as it will be handled by our Java Agent. In that case I can see that this wiill extend our Session Time. To solve this situation you need to figure out a way how to exclude the /dynaTraceMonitor URL from the AppServer's "Session" mechanism
Andi
Answer by Santiago G. ·
Hello Brian,
This might give you a bit more information about dynaTrace JavaScript agent: JavaScript Agent#Configuration
JANUARY 15, 3:00 PM GMT / 10:00 AM ET