Hi,
I have a customer, who is working through a support case on an error in javascript injection due to MIME being text/plain instead of text/html.
I suggested that they continue to work with support but that it should be an easy fix if they can change it to being text/html.
However, they brought up an interesting concern that i was hoping you could clear up. They said that under their Akamai contract text/html is consider a page view. So they voiced concern that if they changed the mime-type to text/html they would/could be charged a page view for every UEM js request.
Can you please explain this? Do we impact akamai licensing? Is there a standard way to measure this, or to assure that it doesn't impact licensing? Could we please also add this to our standard documentation to avoid other customers having this impact their CDN licensing if this is a real issue?
thank you!
~Brendan Booth
dynaTrace sales, california
Answer by Klaus E. ·
Hi Brendan,
Akamai has so many different licensing models that it is really hard for us to say whether our UEM has an impact or not. In their case as you described it, it looks like that not our agent and our communication is the problem but the fact that in order to make our agent injection work they have to switch the content type of their request and therefore they have to pay for it.
Cheers Klaus
JANUARY 15, 3:00 PM GMT / 10:00 AM ET