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Question by Yos N. · Jan 12, 2015 at 06:16 PM · web performance monitoring

JS-ADK question

Hi,

We are trying to implement custom JS ADK on a BMC Remedy platform,

we are performing the following steps:

  1. Calling JS in beginning of action:

    1. var action=dynaTrace.enterAction('Create New '+ fieldVal,'click');

  2. on event that we are getting from the BMC  Remedy system (After page finished loading) we are running the following JS command
    1.  dynaTrace.leaveAction(action);

for some reason we are unable to get the "Full" picture hence action including XHR requests, attached screen shot of the results that we are getting

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Answer by Andreas G. · Jan 20, 2015 at 08:29 PM

Great to know you found a solution. All the best

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Answer by Yos N. · Jan 20, 2015 at 08:25 PM

Hi Andi

First Thanks for you time

We Found the "right way" to do what we need ,Mark the Session by using entert action

Best Regards 

Gil & Yos

 

 

 

 

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Answer by Andreas G. · Jan 19, 2015 at 09:17 PM

Hi

In order for our JavaScript agent to tag XHR Requests you need to at least enable some type of JavaScript Library support or at least the "Basic XHR Detection" in the UEM Settings in the System Profile. Can you confirm that you did that? If you have done that but you still dont see the PurePaths linked to your User Action then please verify that you see the server side PurePath captured and that the timestamp of the SErver-Side PurePath captured falls within the End-to-End Response Time of your User Action

Andi

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