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Question by Sushant T. · Jan 24, 2015 at 04:25 PM · web performance monitoring

How to Capture IP address of VDI users?

Hi,

I am using UEM for one of our customer. 40% of users accessing application via VDI (Xen Desktop).

I am able to capture UEM visit from (Xen App) typically citrix farm since DT agent gets injected to the browser which is opened while accessing the application.

I would like to know whether is there any possibility of capturing IP address of VDI Desktop. (can it be done through Geographic location)..

Pls suggest as it is critical.

 

Regards,

Sushant

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Answer by Andreas G. · Jan 26, 2015 at 06:27 PM

Hi

Is the application in both case a Web Application? If so - the dynaTrace JavaScript Agent will always capture the IP Address. However - in a virtualized environment that will most likely be IP of the Citrix Server. If you want a different IP to show up you can talk with the IT Ops Team and e.g: inject the "correct" IP Address that should be picked up by dynaTrace as an additional HTTP Header, e.g: True-Client-IP. More information on this can be found in the doc: Geographical Location Configuration

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