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Question by Kyle B. · Mar 05, 2015 at 08:36 PM · web performance monitoring

Salesforce CRM Integration

I've been reviewing the JavaScript ADK documentation (particularly the CORS pieces) and it looks like Salesforce CRM integration is a very realistic use case.  Has anybody else dug into this?  Are there any success stories or pitfalls to watch out for?

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Answer by Kyle B. · Mar 05, 2015 at 09:45 PM

 

Thanks for the response, Klaus.  The reason I'm looking for folks with some first-hand experiences to share is because I don't have anything in the way of firsthand experience with SalesForce, which is running as a hosted application.  Some of the pages are "custom" and we definitely have control over making sure that the JS ADK is referenced from the document head, and I think I am seeing in the SalesForce CRM documentation that it is possible for the "out of the box" pages to have script references injected in the head. but am not 100% sure.  In addition to the mechanics of injecting the script, was hoping folks might also comment on whether a successful implementation brought them value.

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Answer by Klaus E. · Mar 05, 2015 at 09:40 PM

Hi Kyle,

Can you add to the Salesorce CRM a JavaScript tag? Isn't that a hosted service that Salesforce offers?

If you host it yourself the following questions come to my mind:

  • Which language is it writen in?
  • Is there an agent that could be palced on it?
  • If not is the traffic running through a web server where you could do the injection?
  • our is there a manual why to put the JavaScript tag in place?

Cheers Klaus

 

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