No display of "Problem pattern" in esayTravel application
Hi I am using dynaTrace 5.6 and easyTravel 2.0.0.1231 . after complete installation of dynatrace and easyTravel in my 32 bit system. when i tried to run easy travel , there is no "Problem Patterns " menu . Moreover out of 5 agents , only 3 agents are displayed in " Agents Overview " . kindly help me to sort out these issues.
Thanks
Hi Romil
In the EasyTravel Configuration UI, there is a gear icon in the top-right of the window. If you click this, a menu should open allowing you to turn on the Problem Patterns menu by selecting "Show Problem Patterns".
Hope this helps
Hi Luke
Thank you, Problem pattern is up and working now. Do you know about the agents only 3 agents are showing up and 2 are not working?
Which 3 agents do you see - or asked another way, what are the 2 agents you are missing?
Best, Roman
Hi Roman,
Following 2 agents are not working
1 Payment Backend ( .Net )
2 B2B Frontend ( .Net )
Ok, thought so. Have you ticked the checkbox for the Business2Business components?
If yes - can you verify the .Net interface is available (default is http://localhost:8999).
Best, Roman
Hi Roman , this is the snapshot of easyTravel and I have checked Business2Business Frontend (.Net ) . eventhough those 2 agents are not shown up.
I'd try two things next:
- Restart of the machine to ensure this is not an issue with environment variables (COR_ENABLE_PROFILING and COR_PROFILER) not being set.
- Right click the .Net component and select Details to verify the environment variables or show log file to check out what goes wrong with the agent startup.
Best, Roman
hi
Hi this is the snapshot of agent overview I will check now COR_PROFILING stuff
Thanks Roman
Ok, so from that screenshot it looks like the agent is loaded but you somehow screwed up the names (they should not be MyDotNetAgent). Maybe you have an env variable DT_AGENTNAME set? Or did you change the property files - if yes try shutting down easyTravel and then removing the folder \.dynaTrace\easyTravel 2.0.0 in your user home.
Best, Roman
Hi Roman,
can you send me environment variable to be set up? I have not set up any environment variables yet
Hi Roman,
I set up environment variables as follows
COR_ENABLE_PROFILING=0x1
COR_PROFILER={333A026A-B413-486f-91A6-A33D8C9874D6}
Following is the status of agents.
It displays "agents did not match system profile , skipped by licence check "
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