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Question by Matthew S. · May 20, 2015 at 06:08 PM · diagnostics

Errors in exit page

Hi,

I want to calculate the exit page (done - target uri on a visit) and the number of client errors of that exit page - not done. My BT splits on exit page uri and calculates Count Client Errors, but this looks like it is the number of errors of the client not just the exit page.

An example is - I will have a page with a count of 15, drill into client errors dashlet and no errors are shown.

 

Matthew

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Answer by Matthew S. · May 22, 2015 at 02:48 PM

Hi Srikar,

Thanks for investigating. I think hard coding uri's might be a too restrictive so I will go for a dashlet that shows client error per user action or pure path and pull out the top offenders from there.

Matthew

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Answer by Srikar M. · May 21, 2015 at 11:22 PM

Thanks Matthew for the screenshot.

This is going to be a bit challenging...the BT is actually providing the results as designed...say you have a total of 5 completed visits and each visit ends with a different exit page (exit1, exit2, exit3, exit4, exit5) and each visit has many different user actions and some of which end up with client errors. Now the BT will split on and show each of the exit pages (1,2,3,4,5), the measure 'Count Client Errors' however is generic and wont calculate results in context of the split 'exit page' rather on the context of each completed visit, meaning if the visit had client errors on any of the actions then those will be counted (and not specifically the client error on the exit page).

In this case you may have to create individual 'Count Client Errors' measures with the different exit page uris hard coded (screenshot below). While the visits dashlet shows 'Exit Action Failed' column I could not find a 'measure' for it, otherwise we could have used that in the BT result calculation.


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Answer by Matthew S. · May 20, 2015 at 08:06 PM

Hi Srikar,

Here is the BT and measurement. Nothing too complicated.

BT.

Exit page measure:

Matthew

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Answer by Srikar M. · May 20, 2015 at 06:55 PM

Hi Matthew,

Would it be possible to post a screen shot of your BT configuration along with screen shots of the measure definitions - you can hide uris and other private data.

Thanks,

Srikar

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