We are having some issues related with the frontend memory. We have the XLarge sizing configured but it is not enough. Could anyone tell us how we can increase the memory for this process? We think that it should be defined in some configuration file, but we don not know where and what we have to modify.
Answer by Santiago G. ·
Hello Juan,
The file you are referring to is called "dtfrontendserver.ini". Yet I would STRONGLY recommend to open a ticket and discuss this with support before you modify the settings, just to make sure you are taking the right course of action.
Regards
Hello Santiago,
In the file you told us, we found the following content. We had already tried to modify it by adding the "-memory" parameter as it said, but it did not work.
Could you tell us the parameter format that we should use? It would be great if you could provide us an example.
[uwassrv@lep1dna1 dynatrace-6.0.0]$ cat dtfrontendserver.ini
# WARNING:
# Manual changes in this file, except changes that are related to memory allocation, may cause severe problems and system instability.
# Apply manual changes only if you have explicit instructions from dynaTrace Support.
# Since dynaTrace 6.0 '-Xmx' and '-Xms' VM arguments are ignored. Please use the '-memory' parameter instead.
#
-basedir
server
-restartonfailure
-memory
xlarge
-vmargs
-XX:PermSize=256M
-XX:MaxPermSize=256M
-Djava.endorsed.dirs=lib/endorsed
-Djava.awt.headless=true
-Dosgi.configuration.area=osgi.frontend
-Dosgi.checkConfiguration=true
-Dosgi.bundles=org.eclipse.equinox.common@2:start, org.eclipse.update.configurator@3:start, com.dynatrace.diagnostics.serverbootstrap.jar@4:start, org.eclipse.equinox.event@start, org.eclipse.equinox.ds@start
-Declipse.ignoreApp=true
-Dosgi.noShutdown=true
-Djava.util.logging.manager=com.dynatrace.diagnostics.util.modern.LogManager
-Dorg.osgi.framework.language=en
-Dosgi.framework.extensions=com.dynatrace.diagnostics.bootstrap.hook
-Dosgi.nl=en_US
-Dosgi.nl.user=en_US
-Duser.country=US
-Duser.language=en
-DproxyHost=
-DproxyPort=
-Dhttp.proxyUser=
-Dhttp.proxyPassword=
-server
-Dcom.dynatrace.diagnostics.analyzerMeasuresCacheSize=4096
-Deof=eof
-frontend
Thank you so much
JANUARY 15, 3:00 PM GMT / 10:00 AM ET